Program Manager, Community

Airtable

Community Program Manager developing and scaling customer engagement initiatives for Airtable. Focused on AI adoption and operational efficiency in community programs.

Posted 6/23/2026contractRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $60 - $80 per hourWebsite

About the role

Key responsibilities & impact

Scale Airtable Builder Crews (User Groups)
Help expand Airtable's Builder Crews program as we grow from primarily virtual engagement to community-led, in-person experiences.
Drive Community Engagement
Help create meaningful opportunities for customers to learn from one another and deepen their relationship with Airtable.
Improve Community Operations
Build the operational foundation needed to support a growing portfolio of programs.

Requirements

What you’ll need

3–7+ years of experience in community management, customer programs, customer education, operations, or related fields.
Demonstrated experience building and scaling community programs, such as user groups, ambassador programs, advocacy initiatives, or community-led events.
An AI-native operator mindset and proven track record of using AI to plan, create, analyze, automate, and execute work.
Strong program management and operational skills, including the ability to manage multiple initiatives simultaneously, build scalable processes, and drive projects from concept through execution.
Strong written communication and community engagement skills.
Comfortable working cross-functionally with Product, Marketing, Customer Success, Education, and other stakeholders.
Analytical and data-driven, with experience measuring program performance and using insights to guide decisions and investments.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

community managementcustomer programscustomer educationoperationsprogram managementdata analysisAI utilizationprocess buildingproject execution

Soft Skills

community engagementwritten communicationcross-functional collaborationanalytical thinkingorganizational skills