Program Manager, Professional Services

Airtable

Technical Project Manager running delivery on complex engagements for enterprise customers at Airtable. Guiding through AI transformation and managing multiple workstreams across teams.

Posted 6/11/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $162,000 - $199,800 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome
Run delivery across all workstreams: managing progress, blockers, and alignment simultaneously
Own the project plan end to end: scope, schedule, budget, risk register
Make technical sequencing decisions when constraints force tradeoffs
Guide customers through AI workflow transformation
Manage scope formally: track change requests and run the change order process
Sequence work across Agile sprint cycles and Waterfall delivery milestones
Hold external partners accountable across organizational boundaries
Coordinate compliance, security, access management approvals

Requirements

What you’ll need

5+ years managing technical delivery in complex, multi-stakeholder environments
Genuinely fluent with AI tools, using them in daily delivery workflow
Works directly in Airtable or a comparable platform
PMP or equivalent PMO certification
Operates fluidly across Agile and Waterfall methodologies
Coordinating delivery across organizational boundaries
Communicates across the full room: executive-ready updates, clear framing for business SMEs

Benefits

Comp & perks

Opportunity to receive benefits
Restricted stock units
May include incentive compensation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementAI workflow transformationAgile methodologyWaterfall methodologyrisk managementscope managementbudget managementchange managementtechnical sequencingstakeholder management

Soft Skills

communicationleadershiporganizational skillsproblem-solvingaccountabilitycollaborationexecutive communicationframing for business stakeholders

Certifications

PMPPMO certification