Program Manager, Professional Services

Airtable

Technical Project Manager managing enterprise customer engagements and leading delivery operations using Airtable platform. Overseeing project plans and collaborating with technical stakeholders to ensure successful outcomes.

Posted 6/11/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $162,000 - $199,800 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Serve as the primary delivery lead for enterprise customers.
Run delivery across all workstreams: internal team and external partners.
Own the project plan end to end: scope, schedule, budget, risk register.
Make technical sequencing decisions based on platform constraints.
Guide customers through AI workflow transformation and manage organizational dynamics.
Utilize AI tools actively in delivery operations.
Manage scope formally and track change requests.
Sequence work across Agile sprint cycles and Waterfall delivery milestones.
Hold external partners accountable across organizational boundaries.
Coordinate compliance, security, access management in regulated environments.
Keep executive stakeholders accurately informed.

Requirements

What you’ll need

5+ years managing technical delivery in complex, multi-stakeholder environments.
Strong fluency with AI tools in delivery workflow.
Worked directly in Airtable or a comparable platform.
PMP or equivalent PMO certification.
Operate fluidly across Agile and Waterfall methodologies.
Track record of coordinating delivery across organizational boundaries.
Communicate effectively across executive and technical stakeholders.

Benefits

Comp & perks

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementAI workflow transformationAgile methodologyWaterfall methodologyrisk managementscope managementbudget managementchange request trackingtechnical sequencingdelivery coordination

Soft Skills

communicationleadershiporganizational dynamics managementstakeholder managementaccountabilitycollaborationproblem-solvingadaptabilityinfluencingnegotiation

Certifications

PMPPMO certification