Deliver technical components of post-sales services engagements, including integrations, competitor migrations, custom interfaces, and SSO/SCIM implementations
Support complex AI deployments and leverage AI tools to accelerate project delivery
Enable internal and partner teams on technical concepts, features, and best practices
Collaborate with sales and solution architects in pre-sales conversations to secure technical wins with key accounts
Drive customer business outcomes, balancing utilization, project delivery efficiency, and striving for strong CSAT results
Work as part of project delivery teams and co-deliver with partner teams for enterprise customers

Requirements

Experienced in post-sales SaaS implementation or customer success, ideally with enterprise customers
Skilled in web development (React), scripting (Python, JavaScript, etc.), and/or SSO/SCIM implementation
Familiar with AI tools (e.g., Claude Code, Cursor) or eager to learn and apply new technologies
Strong consultative and customer-facing skills, with a track record of delivering successful technical projects
Demonstrated ability to learn new skills independently and a curiosity to explore emerging technologies
Collaborative team player with experience in project delivery or partner co-delivery environments

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS implementationweb developmentReactPythonJavaScriptSSO implementationSCIM implementationAI toolsproject deliverycustomer success

Soft Skills

consultative skillscustomer-facing skillscollaborativeteam playerindependent learningcuriositycommunicationproblem-solvingadaptabilityproject management