Airship

Product Designer

• Contribute to the end-to-end design of our most complex product experiences, focusing on multi-team or cross-surface workflows
• Take the lead on designing and prototyping new user experiences with a focus on new AI focused UX
• Partner with other designers and developers to translate complex models into intuitive and effective user interfaces
• Contribute to the vision and execution for our core UI/UX, translating high-level user insights and business goals into scalable, future-proof design solutions
• Set and uphold a high bar for interaction, visual, and systems design, ensuring our experiences are thoughtful, accessible, and well-implemented at every touchpoint
• Contribute to and evolve our design system to support consistency, usability, and long-term growth, with an emphasis on component-based UI development
• Determine how conversational UX and AI is factored into the design system
• Collaborate closely with front-end engineering to ensure a seamless and efficient workflow from design to implementation
• Communicate with designers and contractors, fostering a collaborative, inclusive, and high-trust design culture
• Actively advocate for design excellence and user experience best practices across the product, design, and development teams

Senior Staff Product Designer

Billing Specialist

• Lead, mentor, and develop a team of billing and collection specialists
• Oversee quote-to-cash process, invoicing, payment application, and global customer accounts
• Develop and implement collections policies and procedures to optimize cash flow
• Provide insights into cash and A/R to senior leadership
• Monitor A/R aging, cash and DSO goals and report to senior leadership
• Serve as primary point of contact for billing disputes and escalations
• Partner with Finance Systems to drive process improvements using Netsuite, Salesforce, Adaptive
• Ensure internal controls and audit-ready documentation for billing and collections
• Support revenue accounting (ASC 606) and month-end close processes
• Own monthly closing and reporting for A/R and Billing
• Organize and lead audits related to A/R including yearly and tax audits
• Monitor and manage daily cash balances and present reports

Senior Staff Product Designer

Accounts Receivable and Billing Manager