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AirOps

Engineering Manager, Integrations

AirOps

Engineering Manager leading Integration Specialists at AirOps, a content engineering platform for the AI era. Focusing on delivering seamless integrations and optimizing team performance.

Posted 5/21/2026full-timeRemote • California, New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Run the Integration Specialist team: you set the bar, run the 1:1s, build the leveling rubric, and stand behind every commit the team makes. People grow here or you change something
  • Team throughput as a real metric: you forecast capacity, manage queue depth, and drive integrations-per-specialist-per-quarter up quarter after quarter. The systems that get you there (tooling, templates, SOPs) are yours to build
  • Integration delivery end to end: scoping, build, QA, handoff. You translate customer and partner needs into clean technical scope and represent integration realities — rate limits, deprecation risk, partner constraints — in every design review
  • The integration portfolio as an ongoing business asset: usage, error rates, partner SLAs, incident response. You make the maintenance, deprecation, and version-upgrade calls with a clear cost/benefit view, not by default
  • Partner relationships that matter: top integration partners run through you. Technical escalations, co-build conversations, co-marketing — you are the credible point of contact and you bring opportunities back for the commercial team to act on
  • Integration-led deals with Sales, CS, and Product: feasibility calls, contract language, rollout, retention. When integrations are the thing standing between us and a deal, you are in the room and you have a point of view

Requirements

What you’ll need
  • 2+ years managing a technical or technical-adjacent team, with evidence of leveling up junior members into senior operators
  • Hands-on with integration craft: REST APIs, webhooks, OAuth, common iPaaS and middleware patterns. You can read code, hold your own in design discussions, and tell a customer config problem from a product bug fast
  • You have built systems that compound team throughput before — tooling, templates, runbooks — and you can point at the before and after
  • Comfort in both engineering reviews and partner conversations. You move from a technical escalation with a partner to a feasibility call with Sales without changing register
  • Capacity-planning instincts: you know what the team can hold, what it should not commit to, and how to say no in a way that keeps the relationship intact
  • Ownership mentality: scope does not constrain you, outcomes do

Benefits

Comp & perks
  • Equity in a fast-growing startup
  • Competitive benefits package tailored to your location
  • Flexible time off policy
  • Parental Leave
  • A fun-loving and (just a bit) nerdy team that loves to move fast!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
REST APIswebhooksOAuthiPaaSmiddleware patternscapacity planningintegration deliveryQAtechnical scopedesign reviews
Soft Skills
team managementmentorshipcommunicationrelationship buildingnegotiationproblem-solvingownership mentalityadaptabilitycollaborationleadership