Tech Stack
JavaScriptPython
About the role
- Build AI growth workflows using AirOps that can be used internally and productized for customers
- Evolve services delivery playbook and resourcing, moving between execution and strategy
- Use AirOps platform to improve internal and customer-facing processes and prove out new use cases
- Partner with Growth, Marketing, Sales, and Product teams to build templates and workflows aligned to product launches and expansion opportunities
- Work cross-functionally with engineering, design, CX, growth, and content teams to bring features to market quickly and iterate based on feedback
- Monitor key metrics; analyze trends and recommend solutions to improve business outcomes; report findings to Exec team
- Partner with design on UX research to improve customer engagement and conversions
- Test the product and provide feedback to improve customer experience and usability.
Requirements
- 2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup
- Former (or future aspiring) founders are valued
- Comfortable moving fast in a startup where roles and responsibilities are fluid
- Track record of running complex, multi-threaded projects in a hybrid environment
- Experience with LLMs and AI techniques, including prompt engineering and retrieval
- Experience automating processes with workflow automation tools like Zapier
- Strong analytical skills with experience using data to inform decision making
- Excellent project management skills, including proficiency in Linear, Airtable, and Asana
- Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
- Familiarity with Python and JavaScript preferred
- Superb written and verbal communication skills.
- Equity in a fast-growing startup
- Competitive benefits package tailored to your location
- Flexible time off policy
- Generous parental leave
- A fun-loving and (just a bit) nerdy team that loves to move fast!
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI growth workflowsworkflow automationprompt engineeringdata analysisproject managementPythonJavaScriptLLMscustomer engagementusability testing
Soft skills
analytical skillscommunication skillsproject managementcross-functional collaborationadaptabilitystrategic thinkingproblem-solvingfeedback iterationcustomer focusteam partnership