AirOps

Forward Deployed Engineer

AirOps

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California, New York • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

JavaScriptPython

About the role

  • Build AI growth workflows using AirOps that can be used internally and productized for customers
  • Evolve services delivery playbook and resourcing, moving between execution and strategy
  • Use AirOps platform to improve internal and customer-facing processes and prove out new use cases
  • Partner with Growth, Marketing, Sales, and Product teams to build templates and workflows aligned to product launches and expansion opportunities
  • Work cross-functionally with engineering, design, CX, growth, and content teams to bring features to market quickly and iterate based on feedback
  • Monitor key metrics; analyze trends and recommend solutions to improve business outcomes; report findings to Exec team
  • Partner with design on UX research to improve customer engagement and conversions
  • Test the product and provide feedback to improve customer experience and usability.

Requirements

  • 2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup
  • Former (or future aspiring) founders are valued
  • Comfortable moving fast in a startup where roles and responsibilities are fluid
  • Track record of running complex, multi-threaded projects in a hybrid environment
  • Experience with LLMs and AI techniques, including prompt engineering and retrieval
  • Experience automating processes with workflow automation tools like Zapier
  • Strong analytical skills with experience using data to inform decision making
  • Excellent project management skills, including proficiency in Linear, Airtable, and Asana
  • Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
  • Familiarity with Python and JavaScript preferred
  • Superb written and verbal communication skills.
Benefits
  • Equity in a fast-growing startup
  • Competitive benefits package tailored to your location
  • Flexible time off policy
  • Generous parental leave
  • A fun-loving and (just a bit) nerdy team that loves to move fast!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI growth workflowsworkflow automationprompt engineeringdata analysisproject managementPythonJavaScriptLLMscustomer engagementusability testing
Soft skills
analytical skillscommunication skillsproject managementcross-functional collaborationadaptabilitystrategic thinkingproblem-solvingfeedback iterationcustomer focusteam partnership