Onboarding Specialist

• Partner with recruiters and hiring managers to schedule interviews (phone, virtual, and onsite) across multiple time zones.
• Manage all candidate logistics and communication through Ashby, ensuring accurate tracking and stage management within the ATS.
• Post and update job listings on internal and external job boards directly through Ashby.
• Coordinate candidate feedback collection and ensure timely follow-up from interviewers.
• Support offer process by preparing offer letters, conducting reference checks, and coordinating approvals.
• Contribute to a positive, high-touch candidate experience through proactive communication and organization.
• Generate and maintain recruiting metrics (time-to-fill, offer acceptance rates, etc.) using Ashby reporting dashboards.
• Identify opportunities to streamline scheduling, communications, and outbound workflows using automation tools such as Juicebox or AI integrations.
• Serve as the main point of contact for new hires from offer acceptance through their first 90 days.
• Prepare onboarding materials, welcome emails, and Day-1 logistics (laptop setup, system access, introductions).
• Partner with IT and Operations to ensure all equipment and systems are ready prior to start date.
• Coordinate new-hire orientation sessions and culture introductions.
• Maintain and continuously improve onboarding templates and documentation (e.g., in Notion or HRIS).
• Collect feedback from new hires and hiring managers to refine onboarding processes.
• Ensure compliance with all new-hire paperwork, background checks, and policy acknowledgments.
• Collaborate with Finance and HR to ensure accurate and timely setup in payroll and benefits systems.
• Support internal communications for new-hire announcements and team updates.
• Participate in People Operations projects such as employer branding, recruiting events, or referral programs.
• Provide backup support to recruiting or HR operations during high-volume periods.
• Contribute to building scalable systems that support future team growth and efficiency.

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