Director of Communications and Marketing

Airlines Reporting Corporation (ARC)

Nonprofit communications director advancing amyloidosis research, advocacy, fundraising, and patient engagement at ARC. Leading brand, digital, campaigns, content, vendors, and communications measurement.

Posted 8/5/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLead💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading comprehensive communications strategies, including integrated multi-channel campaigns, donor communications, and brand management. Proficient in project management, data-driven decision-making, and translating complex content for diverse audiences.

Highest-signal resume keywords

Nonprofit Communications ExperienceIntegrated Multi-Channel Campaign ExecutionDonor Communications StrategyProject Management SkillsEmerging Communications Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fundraising CommunicationsEmail Campaign ManagementSocial Media StrategyWebsite RedesignContent DevelopmentWriting and EditingData AnalysisKPI DefinitionDashboard CreationCross-Functional Collaboration

Soft Skills

Exceptional CommunicationPrioritizationAdaptabilityLeadershipCollaboration

Tools & Technologies

SalesforceCanvaAdobe Creative SuiteEmail PlatformsSocial Media Tools

Industry Keywords

Patient AdvocacyHealth NonprofitScientific CommunicationRare DiseaseExternal Relations

About the role

Key responsibilities & impact

Lead ARC’s communications function in partnership with the CEO and department leads
Own the annual communications and marketing plan aligned to ARC’s strategic goals
Manage shared content calendars, ownership, timelines, prioritization, and cross-department planning
Set priorities and recommend resource tradeoffs
Grow communications reach, impact, infrastructure, and capabilities
Design and execute integrated, multi-channel fundraising campaigns with the development team
Produce donor stewardship communications, impact reports, annual reports, and major-gift materials
Lead story-based fundraising communications
Lead ARC’s brand strategy and architecture
Plan messaging for major initiatives, programs, partnerships, and organizational changes
Lead a comprehensive year-one website redesign with an external contractor
Own ongoing website content, performance, and improvement
Develop storytelling featuring patient, caregiver, and clinician voices
Translate scientific and clinical findings into accessible content for lay audiences
Own email communications, newsletters, automated segmentation, and list health
Set and execute social media strategies across platforms
Manage the monthly blog editorial cadence, authors, editing, and scientific advisor review
Support programs with communications materials and templates
Lead communications for signature convenings, educational programs, and collaborative programs
Monitor field developments and produce rapid-response content
Maintain communications dashboards and provide monthly updates and quarterly reports
Evaluate campaign performance and improve communications based on results
Manage external vendors, contractors, and the communications budget
Evaluate and adopt emerging tools, including AI, with quality and human oversight

Requirements

What you’ll need

7+ years of progressively responsible experience in nonprofit communications, marketing, or external relations
Direct experience supporting fundraising and donor communications
Experience advising senior leaders
Experience developing thought leadership, media relations, or external communications strategy
Demonstrated success planning and executing integrated, multi-channel email, social, web, and print campaigns
Measurable success growing engagement and/or revenue
Exceptional writing and editing skills
Ability to communicate complex or scientific content clearly to lay audiences
Experience evaluating and adopting emerging communications technologies, including AI-enabled tools
Strong project management and executive function
Ability to prioritize across many projects and structure cross-functional work
Hands-on execution experience
Experience selecting and managing external vendors
Experience with larger-scale website redesigns or other major digital projects
Ability to define KPIs, build dashboards, and use metrics to drive decisions
Preferred: experience in rare disease, patient advocacy, health, or scientific/medical nonprofit organizations
Preferred: experience with CRM and email platforms; Salesforce is a plus
Preferred: experience with social tools and design tools such as Canva and Adobe Creative Suite
Preferred: experience with brand strategy or brand architecture
Preferred: experience in a small, entrepreneurial nonprofit or lean, fast-paced organization
Ability to work Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
Must submit a resume and cover letter; applications without a cover letter are incomplete

Benefits

Comp & perks

4 weeks of vacation time
8 days of sick leave
10 holidays
2 floating holidays
PTO-Free Days during the extended holiday break from Christmas to New Year’s Day
Comprehensive contributory medical, dental, and vision insurance plans
ARC covers 65% of individual and family medical and dental insurance premiums
100% employer-paid Life and AD&D coverage
Short-Term and Long-Term Disability insurance
Health and Dependent Care Flexible Spending Accounts (FSA)
401(k) retirement plan with up to a 4% employer match
Employee Assistance Program (EAP)
Workers’ Compensation
Fully remote work arrangement