Customer Services Professional

Airgas

Customer Services Professional providing administrative and customer support at Airgas. Ensuring accurate database management and report generation while collaborating with sales teams.

Posted 7/28/2026full-timeMemphis • Tennessee • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative support capabilities, particularly in customer service, contract management, and database maintenance. Proficient in generating reports and coordinating with sales teams to ensure effective customer engagement.

Highest-signal resume keywords

Customer Service ExperienceContract ManagementDatabase MaintenanceProposal PreparationSales Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract ManagementDatabase MaintenanceSales ReportingProposal PreparationData Consistency Checking

Soft Skills

CommunicationCoordinationOrganizational Skills

Certifications & Qualifications

High School Diploma

Industry Keywords

Chemical IndustryManufacturing Industry

About the role

Key responsibilities & impact

Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
Ensure the maintenance of customer database in the system, creation of Credit Notes and Debit Notes, etc.
Update customer info in the system and maintain sales activity dashboards.
Generate customer call reports, check data consistency, and prepare sales/customer reports.
Support to Offer team by preparing proposals for selected simple offers. Follow up on proposals, coordinate with Sales Representatives, and manage contract completion.
Participate in the customer claims treatment during contract initiation.

Requirements

What you’ll need

High School Diploma
1-2 years of customer service experience
Specialized degree in Economics, Business, MIS, Foreign Languages
Experience in chemical and manufacturing industry is a plus.

Benefits

Comp & perks

Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
We offer up to 14-week paid child birth benefits to support growing families.
401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Your benefits start after just 30 days of employment.