Director of Business Processes

Airgas

Director of Business Processes driving improvement strategies and efficiency at Airgas. Leading business process excellence in the Order to Cash Division.

Posted 5/7/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $130,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

The Director of Business Processes is responsible for promoting a business process excellence culture
Acting as the Order to Cash Division expert
Implementing improvement strategies in support of Airgas’ Field and Business Support Center (“BSC”) operations
Developing solutions and leading expert training teams focused on improving efficiency and effectiveness,
Ensuring sustainability of all improvements post-implementation
Analyzing operational data and feedback to identify pain points and areas for improvement
Driving innovation by continually assessing work flow processes and implementing improvements that are high impact and insightful.
Analyzing root cause and providing resolution recommendations for Order to Cash issues
Managing the process of timely and accurate completion of all tasks required to complete acquisitions/mergers, scratch-start, and plant closures

Requirements

What you’ll need

Bachelor's Degree / Four-year college degree from an accredited institution
110 + years of progressive professional experience including business process improvement, order to cash experience
Experience successfully leveraging business analytics to inform decisions
Systematic problem solver focused on implementing solutions to solve root cause problems
Comfortable with out of the box thinking and challenging status quo
Strong ability to partner across a complex, decentralized organization and influence outcomes at all levels
Ability to communicate and deliver presentations with impact
Solid computer skills (i.e. Excel, Database programs)
Extensive knowledge of ERP systems (SAP preferred)
Team player who can collaborate to drive better outcomes
Ability to set goals and motivate self
Exceptional communication and interpersonal skills
Strong project management skills

Benefits

Comp & perks

medical, dental, and vision plans
short-term and long-term disability
life and accidental death and dismemberment (AD&D) insurance
Employee Assistance Program (EAP)
pre-tax commuter transportation benefit
parental leave
vacation
sick time
floating holidays
jury duty and funeral/bereavement leave
paid holidays for all eligible full-time employees
401k plan with company matching funds
tuition reimbursement
discounted college tuition for eligible employees’ dependents
Airgas Scholarship Program for dependent children

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business process improvementorder to cashbusiness analyticsproblem solvingproject managementERP systemsdata analysissolution implementationefficiency improvementroot cause analysis

Soft Skills

communicationinterpersonal skillscollaborationinfluencepresentation skillsgoal settingmotivationout of the box thinkingteam playerleadership

Certifications

Bachelor's Degree