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Tech Stack
Tools & technologiesCloudERPRDBMSShell ScriptingSQL
About the role
Key responsibilities & impact- Plan, control and perform all activities related to Service / Product Delivery and Technical Operations according to customer engagements in order to maintain operational integrity and product performance.
- Provide level 2 and 3 technical support during testing cycles and post-go-live phases, addressing and resolving system issues promptly.
- Work directly under the guidance of a Solution Architect, executing technical tasks and contributing to the overall solution design and support Business Collaboration.
- Ability to work with the business stakeholders to understand their requirements and to challenge them with a better alternative within standard boundaries of BY whenever possible.
- Manage data integration and transformation processes, including the development and maintenance of interfaces between Blue Yonder and other enterprise systems (e.g., ERP, external data sources).
- Develop and maintain custom extensions, reports, and interfaces using relevant Blue Yonder development tools and scripting languages.
- Perform routine system health checks, performance tuning, and troubleshooting to ensure optimal system operation.
- Create and maintain detailed technical documentation, including design specifications, test scripts, and deployment runbooks.
Requirements
What you’ll need- Bachelor’s degree in management information systems, computer science, and/or business, or equivalent work experience
- 3-5 years of experience in a Supply Chain IT systems analysis function, specifically with Blue Yonder SCPO or similar planning solutions.
- Proven experience in a technical role supporting or implementing Blue Yonder (or JDA) solutions.
- Deep understanding of Supply Chain, Demand Planning, Fulfillment, Warehouse Ops, or Logistics
- Proficiency in SQL/PL-SQL, RDBMS, and Cloud Architecture, Korn Shell scripting, Batch scheduling design and support
- Ability to "storyboard" complex problems for executives and manage high-pressure implementations.
- Willingness and ability to travel as required
Benefits
Comp & perks- medical, dental, and vision plans
- short-term and long-term disability
- life and accidental death and dismemberment (AD&D) insurance
- Employee Assistance Program (EAP)
- pre-tax commuter transportation benefit
- parental leave
- vacation
- sick time
- floating holidays
- jury duty and funeral/bereavement leave
- paid holidays for all eligible full-time employees
- 401k plan with company matching funds
- tuition reimbursement
- discounted college tuition for eligible employees’ dependents
- Airgas Scholarship Program for dependent children
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPL-SQLRDBMSCloud ArchitectureKorn Shell scriptingBatch schedulingBlue Yonder SCPOtechnical supportdata integrationsystem troubleshooting
Soft Skills
problem-solvingcommunicationcollaborationstakeholder managementadaptabilitycritical thinkingtime managementpressure managementdocumentation skillsanalytical skills
