Internal Operations Intern
CLA (CliftonLarsonAllen)
Branch Operations Coordinator
Airgas
full-time
Posted on:
Location Type: Office
Location: Eau Claire • Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assist the Area Vice President by supporting efforts to improve the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch operations
- Provide analytics, evaluation and reporting of Branch metrics and pricing initiatives
- Support the Area Branch locations with ongoing SAP, vendor and product training
- Assist and supports the District Managers (DMs) and Branch associates comply with Safety Management Systems
- Support the Branches on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor guidelines
- Maintain an up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools
- Provide support to the branch leaders in the Area to improve the understanding and effective use of these procedures and systems
- Provide training and conduct audits on Standard Operating Procedures (SOPs)
- Share results with DMs and the Branch associates as well as the AVPs
- Follow up by measuring progress at the branches and communicating with the AVP and DM
- Support efforts to ensure that new employees at the branches receive the appropriate training on systems, procedures, and processes
- Assist with making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders is shared with the appropriate associates
- Actively participate in the “cascade” of information to the branches that comes from regional or corporate leadership
- Compile branch metrics for the branches within the Area and identify and communicate results and sharing best practices throughout all assigned branches
- Communicate routinely with AVP regarding progress, obstacles, issues, and process improvement suggestions at the branches
- Support effective teamwork, communication and collaboration between the branch associates, field sales teams, Sales Specialists, and Business Service Center (BSC) associates
- Conduct routine visits to Branches to assist the AVP and his or her direct reports by identifying and evaluating branch performance, safety compliance, inventory levels, SOP compliance, and training gaps
- Other projects/initiatives as assigned
Requirements
- High School Diploma or GED Required
- Associate’s degree or higher preferred
- Minimum of five (5) years of increasing responsibility in branch retail sales or branch/production operations
- Prior experience with sales and/or operations in the distribution industry preferred
- Prior SAP experience required
- Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook) and SharePoint functionality
- Must be proficient with SAP utilization and system capabilities
- Ability to read and comprehend manuals and documentation such as material safety data sheets and Standard Operating Procedures (SOP’s)
- Considerable independent judgment and initiative are required in resolving problems and making recommendations
- Analytical skills and financial acumen for articulating metrics utilized by sales and the Branches
- Strong interpersonal skills with the ability to influence others and to create cross-functional alignment.
Benefits
- medical, dental, and vision plans
- vacation
- sick time
- floating holidays
- paid holidays for full-time employees
- progressive parental leave package providing generous paid time off for birth or placement of children
- 401k plan with company matching funds
- tuition reimbursement
- discounted college tuition for employees’ dependents
- Airgas Scholarship Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAPMicrosoft OfficeBusiness Warehouse (BW)Standard Operating Procedures (SOP)analyticsreportingpricing initiativessafety complianceinventory managementtraining
Soft skills
analytical skillsfinancial acumeninterpersonal skillsindependent judgmentinitiativecommunicationcollaborationinfluenceproblem-solvingteamwork
Certifications
High School DiplomaGEDAssociate’s degree
