Assist with coordinating managed services and telecom projects from initiation through completion.
Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON, and firewall installations.
Work closely with internal engineering, operations, and service delivery teams to track tasks and milestones.
Coordinate with telecom carriers (such as AT&T, Lumen/CenturyLink, Verizon) for circuit ordering, scheduling, and status updates.
Maintain project documentation including timelines, notes, status updates, and close-out information.
Help track project schedules, deliverables, and dependencies.
Communicate project updates to customers and internal stakeholders under the guidance of senior project managers.
Log issues, delays, or risks and escalate them to senior team members when needed.
Update project management systems and internal databases with accurate and timely information.
Follow established project processes and contribute ideas for improving coordination and efficiency.

Requirements

1–3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services.
Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls.
Exposure to carrier coordination, provisioning, or circuit ordering processes.
Comfortable working with multiple vendors and understanding carrier timelines.
Experience using project tracking tools, ticketing systems, or internal databases.
Strong organizational skills and attention to detail.
Clear written and verbal communication skills.
Ability to manage multiple tasks and adapt to changing priorities.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project coordinationservice deliveryoperationstelecom servicesnetwork servicesEthernetSD-WANGPONfirewallscircuit ordering

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationtask managementadaptability