Senior Manager, Customer Centricity – Business Cards & Payments
Capital One
Channel Manager – Telecom, Managed Services Provider
AireSpring
full-time
Posted on:
Location Type: Remote
Location: Remote • Washington • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Partner Recruitment & Management: Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.
- Sales Strategy & Enablement: Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.
- Relationship Building: Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.
- Internal Collaboration: Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.
- Performance Monitoring: Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.
- Contract Negotiation & Management: Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.
Requirements
- Experience: Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development
- Industry Knowledge: Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
- Relationship Skills: Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
- Sales & Strategic Acumen: Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.
- Technical Proficiency: Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
- Communication: Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the AireSpring story and Airecontrol platform
Benefits
- Medical Benefits with optional supplemental services through AFLAC
- Paid Time-Off Plan
- Paid Holidays
- 401K with employer match
- AT&T Discount on personal mobile plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
telecom channel managementpartner developmentbusiness developmentsales strategiesperformance metrics analysiscontract negotiationpartner agreements management
Soft skills
relationship buildingtrust buildingcommunicationinterpersonal skillsstrategic acumen
