Founding Revenue Manager

AirDNA

Founding Revenue Manager for Adapt at AirDNA, leading customer experience and external presence. Building a team and collaborating with product and marketing teams on strategic initiatives.

Posted 5/4/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $75,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

External presence — You'll be the face of Adapt on conference stages, podcasts, webinars, LinkedIn, and analyst briefings. When the industry is looking for a take on dynamic pricing, you're the one they'll hear from.
Competitive narrative — You'll articulate how Adapt is different from the competition — not in marketing abstractions, but in the specific moments where each tool falls short for a real operator. You've lived those moments, and you know how to tell that story.
Customer operations — You'll lead the customer experience for Adapt, shaping the onboarding playbook, the customer success motion, and the levers that drive NPS and retention. You'll get hands-on with our beta customers early to learn what works, then build a team to scale it.
Product partnership — You'll design and run a structured feedback loop from customers into data science and product. Rather than just forwarding emails along, you'll build the system that turns customer signal into product priority.
Team-building — You'll hire your first CS/onboarding lead within roughly six months, then continue building out the team as Adapt scales.
Content collaboration with the Chief Economist — You'll partner with our Chief Economist, Marketing, and Product teams to create and amplify content that positions Adapt — contextualizing the research, translating it into the operator's language, and helping the broader team tell a sharper story.

Requirements

What you’ll need

Practitioner background — You've spent 7+ years actively pricing real STR inventory, whether at a property management company with 20+ units, as a revenue management consultant across multiple portfolios, or as a Solutions Consultant or Revenue Manager at a competitor who's ready for the next step up.
Competitive fluency — You can point to a few specific moments where competitors fell short for you or a client, and you're happy to walk us through what you did about it.
Public presence — You either have a voice in the STR community or you're excited to build one. Bonus points for an existing following on LinkedIn, panel or podcast appearances, or a newsletter or content series. Newer to the spotlight? That's okay too — you'll have AirDNA's marketing team and platform supporting you either way.
Point of view on the category — You've got a real perspective on what "autonomous pricing" means, how it's different from "better recommendations," and why that distinction matters to operators.
Player-coach mentality — You're energized by wearing multiple hats early on — running demos, supporting onboarding, helping with the occasional support ticket, or drafting a competitive one-pager. A team will come later, but you're confident making things happen on your own in the meantime.
Self-direction — You've thrived reporting into a non-traditional manager (think founder, GM, Chief Economist, or product leader) and don't need daily oversight to do your best work. You bring your own operating rhythm.
AI builder — You use AI tools daily and move at 2–3x the speed of someone who doesn't. You've built workflows in Claude, GPT, or similar tools — for customer research, content drafts, competitive analysis, or internal tooling. You use AI to think better, not to avoid thinking.
Willing to travel — Up for 5–10 industry conferences a year, plus occasional trips to AirDNA offices in NYC, Denver, or Barcelona.

Benefits

Comp & perks

Medical, dental, and vision packages to meet your needs
Unlimited vacation policy; take time when you need it
Quarterly team outings
401K with employer match up to 4%
Continuing education
Lunch provided in the Denver office at times!
Commuter/RTD benefit for Denver based employees
16 weeks of paid parental leave
New MacBooks for employees
Pet-friendly!

ATS Keywords

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Hard Skills & Tools

dynamic pricingcustomer experienceonboardingcustomer successdata scienceproduct managementrevenue managementcompetitive analysisAI toolsworkflow automation

Soft Skills

team-buildingself-directionplayer-coach mentalitypublic speakingstorytellingcollaborationleadershipcommunicationcustomer engagementstrategic thinking