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Aircall

Full Stack Software Engineer – GTM AI Automation

Aircall

Full Stack Software Engineer developing AI-powered tools for a unicorn customer communications platform. Collaborating with go-to-market teams to automate processes and enhance productivity.

Posted 5/6/2026full-timeSan Francisco • California • 🇺🇸 United StatesJuniorMid-Level💰 $150,000 - $220,000 per yearWebsite

Tech Stack

Tools & technologies
FlaskJavaScriptPythonReactTypeScript

About the role

Key responsibilities & impact
  • Build AI-powered tools and applications that accelerate Aircall's go-to-market efforts — from lead enrichment and workflow automation to intelligent dashboards and internal assistants.
  • Work across the full product lifecycle: prototype, iterate, ship, and maintain production-grade solutions that GTM teams rely on daily.
  • Embed with GTM stakeholders (Sales, Marketing, CS, Support, RevOps) to deeply understand their pain points, map workflows, and rapidly prototype solutions.
  • Apply LLMs and AI APIs in novel ways to solve real-world GTM workflow problems — automating repetitive tasks, extracting insights from unstructured data, and enabling smarter decision-making.
  • Create reusable code libraries, integrations, and MCP servers to enable consumption of AI-powered tooling across the GTM stack (Salesforce, Slack, Outreach, and more).
  • Collaborate with the Data & Analytics team to pull customer usage, engagement, and pipeline data and leverage it within your tooling.
  • Measure and iterate: deploy solutions, track adoption and impact against pre-defined metrics, and continuously refine based on end-user feedback.
  • Write documentation and runbooks for productionized solutions so others can maintain and debug them.

Requirements

What you’ll need
  • 2–4 years of experience as a software engineer, data engineer, analytics engineer, product engineer, or ML engineer working on user-facing systems.
  • Full-stack proficiency: comfortable building end-to-end applications with Python (FastAPI/Flask) on the backend and JavaScript/TypeScript (React) on the frontend.
  • Hands-on AI/LLM experience is a must: you have built or prototyped LLM-powered workflows using APIs from OpenAI, Anthropic, or similar providers. You understand prompt engineering, model integration, and how to ship AI features into production.
  • Familiarity with modern AI frameworks and patterns such as LangChain, LlamaIndex, or AutoGen, and architectures like RAG, vector databases, reranking, and agentic workflows.
  • Strong product sense and ownership mentality: you take initiative, move quickly, and care deeply about whether your work is actually used and useful.
  • Excellent communication skills: you're comfortable working directly with non-technical end users, gathering requirements, doing lightweight design, and presenting solutions.
  • A builder's mindset with a bias toward action, experimentation, and shipping.

Benefits

Comp & perks
  • Competitive salary package & benefits
  • Medical, dental, and vision insurance is 100% covered
  • 401k plan with company matching!
  • Unlimited PTO — take the time you need to come to work feeling great!
  • Wellness, commuter, and childcare reimbursements
  • Generous parental leave policy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
PythonFastAPIFlaskJavaScriptTypeScriptReactAILLMprompt engineeringmodel integration
Soft Skills
product senseownership mentalityinitiativecommunication skillsdesignpresentationbuilder's mindsetbias toward actionexperimentationshipping