Service Project Manager

Airbus

Service Project Manager at Airbus managing satellite communication solutions for institutional and military clients. Involved in client satisfaction and operational management in France.

Posted 5/13/2026full-timeToulouse • 🇫🇷 FranceMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQLTypeScriptVBA

About the role

Key responsibilities & impact

Client relationship management and coordination
Serve as the primary point of contact between the end customer and our internal teams
Prepare and lead follow-up meetings with customers and management teams
Ensure customer satisfaction and proactively escalate needs or incidents
Coordinate deliveries with our external partners
Ensure compliance with commitments for schedule, cost and quality
Track service requests and oversee incident resolution
Manage administrative contract follow-up
Ensure compliance with public procurement procedures
Oversee project financial tracking (purchase orders, monthly billing, collections)

Requirements

What you’ll need

REQUIRED: Security clearance or eligibility for security clearance by the authorities
French nationality
Proven experience in service project management (telecommunications or defense sector)
Strong financial management skills and experience tracking purchase orders
Knowledge of the military environment and military codes
Technical skills in software development (VBA, SQL, Shell)
Excellent interpersonal skills and ability to work in a demanding environment

Benefits

Comp & perks

Competitive salary
Incentive and profit-sharing agreements
Company-funded employee savings plan (contributed by Airbus)
Voluntary employee share ownership plan
Supplementary health and welfare coverage (incapacity, disability, death)
Additional days off for special occasions and options to transfer leave
Company social and cultural activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

VBASQLShellservice project managementfinancial managementpurchase order tracking

Soft Skills

client relationship managementinterpersonal skillscustomer satisfactioncoordinationincident resolution

Certifications

security clearance