Senior Manager, Platform Management

Airbnb

Senior payments platform manager leading Airbnb’s guest pay-ins, refunds, payment methods, and financing solutions. Driving global payments strategy, execution, and team development.

Posted 9/3/2026full-timeRemote • Alabama, California, Colorado, Florida, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Washington • 🇺🇸 United StatesSenior💰 $232,000 - $282,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive product management expertise in payments, focusing on guest pay-ins and refunds, while leading cross-functional teams to optimize product performance and stakeholder satisfaction. Proven ability to synthesize complex information into actionable strategies and metrics for continuous improvement.

Highest-signal resume keywords

Product Management ExperiencePayments Platform StrategyStakeholder ManagementCross-Functional CollaborationTeam Leadership and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Development LifecyclePayments ProcessingData AnalysisProduct Metrics MonitoringFeasibility Analysis

Soft Skills

Interpersonal SkillsCollaborationProblem-SolvingCommunication

Tools & Technologies

Payments SystemsCompliance ToolsRisk Management Tools

Industry Keywords

Money MovementTransactional CompanyGlobal Payment MethodsLocal Payment MethodsStartup Experience

About the role

Key responsibilities & impact

Lead development and execution of the Payments platform strategy and roadmap for Guest Pay-ins, refunds, payment plans, payment methods, and processing resilience
Provide product leadership alongside Engineering on redundancy, vaulting, processor performance and optimization, and availability across the payment funnel
Oversee the end-to-end product development lifecycle from concept and feasibility analysis through execution, launch, and post-launch optimization
Guide and collaborate with Engineering, Design, Product Marketing, Platform Risk, Compliance, and other cross-functional teams
Lead, mentor, and develop a high-performing team of senior platform managers
Contribute expert insights on competitive landscape, emerging technologies, and consumer trends to broader payments platform strategy
Manage stakeholder expectations and present plans, progress, and outcomes to senior leadership and cross-functional partners
Define and monitor key product metrics to ensure product quality and continuous improvement

Requirements

What you’ll need

12+ years of product management experience in inbound (pay-ins) and outbound (pay-outs) money movement within a payments, finance, or heavily transactional company
Proven product management experience with a deep understanding of stakeholder needs
Strong interpersonal skills, including the ability to push back, ask questions, and challenge others while creating collaborative partnerships
Experience working directly with legal, tax, compliance, risk, and payments operations teams
Direct experience working with Engineers
Startup experience; comfort with a fast pace, changing needs, and limited resources
Ability to synthesize large amounts of unstructured and diverse information into clear requirements
Experience building products for different countries and cultures
Bonus points for experience with global and local non-credit-card payment methods
Bonus points for experience across Payments, Risk, and Compliance systems and tools
Must live in a state where Airbnb Payments, Inc. is a registered entity; approved remote states are Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington

Benefits

Comp & perks

Bonus eligibility
Equity eligibility
Benefits eligibility
Employee Travel Credits
Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager
Disability accommodations during the application and interview process