Product Manager, Services

Airbnb

Product Manager overseeing guest services at Airbnb to create a new business line and enhance trip convenience. Collaborating with multidisciplinary teams to drive product strategy and execution.

Posted 7/24/2026full-timeSan Francisco • California, New York, Washington • 🇺🇸 United StatesSeniorLead💰 $232,000 - $282,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consumer product management, with a focus on defining product vision, strategy, and roadmaps. Proficient in leveraging data to drive decision-making and enhance guest experiences while balancing marketplace dynamics.

Highest-signal resume keywords

Consumer Product ManagementPrototyping Using AI ToolsCross-Functional CollaborationBusiness AcumenProduct Narrative Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Vision DefinitionData AnalysisMVP DevelopmentMarket Opportunity AssessmentRoadmap Structuring

Soft Skills

Communication SkillsCollaboration SkillsAdaptability

Industry Keywords

Consumer InternetMarketplaceGuest SatisfactionUser FeedbackProduct Launch

Tech Stack

Tools & technologies

Chef

About the role

Key responsibilities & impact

Define the product vision, strategy, and roadmap for how guests discover, book, and enjoy services—from the first impression to the moment the chef arrives or the car is dropped off.
Ship and iterate fast. Prototype and partner with engineering and design to build, launch experiments, read the results, and decide what to double down on and what to kill.
Live in the data. Define the metrics that matter, like conversion, attach rate, repeat booking, guest satisfaction, and use them to find where guests drop off and where the biggest opportunities are.
Obsess over the guest. Talk to guests, read the reviews and support tickets, take the bookings yourself. Bring the real, unfiltered voice of the guest into every prioritization conversation.
Balance both sides of the marketplace. Partner with the supply and operations teams building the provider side, so that what's great for guests is also sustainable for the hosts and partners delivering the service.
Drive clarity across orgs. Bring engineering, design, marketing, ops, legal, and leadership along with a clear strategy.

Requirements

What you’ll need

10+ years of consumer product management experience.
Track record of taking 0→1 product ideas through incubation, piloting, and graduation to scaled products — at a consumer internet company, marketplace, or equivalent.
Experienced builder: Ability to prototype using the latest AI tools to prove hypotheses and get user feedback quickly
Strong business acumen: Ability to rapidly assess business viability, size opportunities, and translate loosely-defined hypotheses into testable MVP scopes.
Comfort operating in ambiguity: Ability to structure new problem spaces into actionable roadmaps with minimal process.
Experience managing multiple workstreams with competing priorities and tight timelines.
Excellent cross-functional collaboration and communication skills across business, partnerships, engineering, design, and data science.
Experience developing product narratives and working with marketing and communications to bring new offerings to market.
Comfortable doing hands-on individual contributor product work and mastering the details in a scrappy environment.

Benefits

Comp & perks

Bonuses
Equity
Employee Travel Credits