Programs and Business Operations Lead, Cities

Airbnb

Programs and Business Operations Lead managing regulatory compliance and operational strategies at Airbnb. Overseeing scalable projects and aligning teams across jurisdictions.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $168,000 - $203,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the strategic development and execution of highly scalable programs across multiple jurisdictions, effectively communicating outcomes and insights to senior leadership.
Build and maintain program management frameworks that ensure measurable outcomes, sustainable operations, and readiness to meet evolving legal requirements while ensuring Airbnb’s obligations are met with excellence.
Translate emerging regulatory trends, data, and cross-functional inputs into actionable business strategies for senior leadership.
Influence cross-functional roadmaps and corporate strategy through deep expertise in regulatory frameworks.
Drive high-impact strategic projects aimed at enhancing efficiency and effectiveness while also aligning with broader business goals.
Analyze data to identify trends, surface anomalies, and perform the necessary investigation

Requirements

What you’ll need

10+ years of experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields
Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment
Experience building scalable technical solutions and processes to mitigate risks
Experience designing and operationalizing regulatory workflows
Exceptional communication skills, with the ability to articulate complex information as applicable and required for varied audiences
Comfortable and skilled at regularly interfacing with, influencing and being a thought partner to senior management to inform strategy and decision-making, yielding positive outcomes
Strong stakeholder management and influencing skills, with a track record of aligning cross-functional teams to achieve business objectives.

Benefits

Comp & perks

Bonus
Equity
Employee Travel Credits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

regulatory operationslegal compliancepolicy complianceproject managementdata analysisscalable technical solutionsregulatory workflowsrisk mitigationprogram management frameworksstrategic project execution

Soft Skills

communication skillsstakeholder managementinfluencing skillsleadershipstrategic thinkingproblem-solvingadaptabilitycross-functional collaborationanalytical thinkingambiguity navigation