Engineering Manager, Community Support Engineering – Routing and Data
Airbnb
full-time
Posted on:
Location Type: Remote
Location: China
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About the role
- Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding.
- Lead, mentor, and grow a high-performing engineering team in a fast-paced environment.
- Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving.
- Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions.
- Set clear priorities and strategic direction in collaboration with cross functional partners.
- Improve team processes to strengthen collaboration and ways of working, execution efficiency, and delivery quality.
- Lead complex, cross-functional projects that align with business goals and deliver measurable impact.
- Collaborate with other senior leaders and peers to define and drive long-term technical strategy and architecture that enables the company’s future vision.
- Collaborate with and influence cross-functional partners to design and deliver high-quality products.
- Lead team technical initiatives, and work cross-functionally to identify opportunities for business impact, refine, and prioritize requirements for engineering systems.
- Lead conversations that align technical efforts with business outcomes and product priorities.
- Nurture a culture of technical quality and engineering excellence from design, through code review, to production.
- Enable and empower ICs to grow their impact beyond individual contributions, creating opportunities for them to lead technical initiatives that span across platforms and organizations.
- Retain, grow and hire a team of high-performing engineers. Build a strong and diverse team capable of turning ambitious product visions into a polished reality.
Requirements
- 9+ years of relevant software development industry experience in a fast paced tech environment.
- Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
- Excellent communication and collaboration skills. Proven experience working with many engineering teams and cross functional partners.
- Strong expertise in building large-scale backend systems and experience in user facing features.
- Strong product and design instinct, previous proven experience building delightfully designed experiences.
- Flexible in leadership style, can adapt to a variety of ways of working depending on the situation.
- Experience leading and shipping large initiatives with high business impact.
- Creating a strong culture of operational excellence with focus on raising the bar for quality, reliability and availability.
- Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality.
- Strong communication skill and ability to influence decisions from a wide variety of stakeholders.
- Experience fostering an inclusive and engaging team environment.
- Able to identify, retain, grow and acquire critical talent.
- Strong commitment to fostering diversity, equity, and inclusion within teams.
- Fluency in communication in English and Mandarin.
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software developmentbackend systemsuser facing featureslarge-scale systemstechnical strategyengineering systemscode reviewproduct designoperational excellenceproject management
Soft Skills
communicationcollaborationleadershipmentoringproblem solvinginfluenceadaptabilityteam culturejudgmentdiversity and inclusion
Certifications
Bachelor's degreeMaster's degree