Staff Technical Program Manager – Reliability & Observability

Airbnb

full-time

Posted on: 3/4/2026

Location Type: Remote

✨ AI Apply

💰 $194,000 - $242,000 per year

About the role

Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards. Rapidly prototype and validate project ideas through iterative development cycles, adapting as necessary based on insights and data.
Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution.
Define and secure stakeholder alignment on clear, measurable success criteria to accelerate AI initiatives. Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success.
Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges.
Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities.

At least 10 years of work experience, with at least 8 years as a TPM or relevant experience
Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences.
Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results
Experience with ML models, LLMs, LRMs, feature development, model testing and resource management to support the development of AI-powered product experiences.
Familiar with A/B testing, incremental delivery and deployment.
Ability to ramp up quickly and learn new technologies with minimal lag time.
Excellent written and oral business communication and people skills, with the ability to influence stakeholders.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ML modelsLLMsLRMsfeature developmentmodel testingresource managementA/B testingincremental deliverydeploymentdata driven analyses

Soft Skills

self-motivatedproactiveadaptabilitysound business judgmentinfluenceanalytical skillsownershipcommunication skillsteam collaborationproblem-solving