Advance Airbnb’s content integrity capabilities by building Natural Language Processing (NLP) and LLM-based models that understand intent, policy compliance, quality and risk across listings, profiles, and user communications
Develop high-performing models for detecting problematic or misleading content, including text classification, semantic similarity, information extraction and generative model-based reasoning for policy interpretation and enforcement
Design and optimize human-in-the-loop Machine Learning (ML) systems for content review, labeling, escalation and continuous model improvement
Build systems to detect emerging content risks and abuse patterns across regions, cohorts and surfaces using statistical, ML and representation-learning approaches
Design intelligent sampling and evaluation strategies to measure rare events, policy recall, false positives/negatives and model blind spots in large-scale content systems

Requirements

5+ years of industry experience in a quantitative analysis role with a Master’s degree in a quantitative field (computer science, statistics etc.), or 2+ years of experience with a Ph.D.
State-of-the-art knowledge of AI/ML models
Hands-on experience building, evaluating, and deploying NLP and LLM-based solutions, including text classification, information extraction, semantic understanding or generative applications.
Working knowledge of causal inference
Skilled in statistical programming (Python or R) and database usage (SQL)
Proven ability to communicate clearly and effectively to audiences of varying technical levels
Ability to translate complex findings and results into compelling narratives that drive impact
Excellent project management, communication, and collaboration skills
Trust & Safety experience is a plus

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Natural Language ProcessingLarge Language Modelstext classificationsemantic similarityinformation extractiongenerative model-based reasoningMachine Learningstatistical programmingPythonR

Soft Skills

communicationproject managementcollaborationability to translate complex findingsclear communicationeffective communication