Tech Stack
AWSCloudGrafanaITSMPrometheusPython
About the role
- As a Level 2 NOC Engineer, you’ll go beyond day-to-day monitoring to handle escalations that require deeper technical expertise.
This role blends advanced troubleshooting, provisioning process exposure, and OSS/automation skills to strengthen service reliability.
You will support Level 1 engineers, collaborate with engineering teams, and contribute to process and tool improvements that make our NOC smarter and more resilient
Requirements
- Proven experience as a NOC Engineer or in a similar role, with a strong track record of resolving complex technical issues.
Solid understanding of telecom and network principles, including mobile core concepts and eSIM technology.
Familiarity with API integrations and monitoring tools.
Proficiency in scripting/automation (e.g., Python, Bash) to streamline NOC activities.
Ability to interpret technical logs and system outputs.
Strong problem-solving skills and ability to work effectively under pressure.
Good communication skills for coordination with teams and external partners.