Air Methods

Collections

• Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online
• Ensure all hospital records are requested in a timely manner and follow up completed as needed until received via fax, phone or online
• Submit/mail appeal letters, claims and other correspondence to insurance companies in a timely manner with all appropriate documentation.
• Document accounts when completed for tracking purposes
• Review and distribute incoming correspondence including faxes, mail and emails to appropriate staff and link to accounts in electronic records program for tracking
• May complete claim status by contacting insurance companies for confirmation of claims received via fax, phone or online; if and when needed due to payor issues or time sensitive matters
• May review and complete rebills
• Assist in the training of new hires, continuous training, and cross-functional efforts
• Other duties as assigned

Billing and Collections Coordinator

Manager

• Responsible for the leadership and day-to-day operations of bases in a defined area within the region.
• Coordinate clinical, aviation, and maintenance services to optimize operational, safety, and financial targets.
• Manage base activities to ensure each base is staffed and achieves maximum in-service availability.
• Collaborate cross-functionally with Centers of Excellence peers in Clinical, Maintenance, Safety, Aviation, and Sales.
• Responsible for oversight of operational and financial performance across assigned bases.

Area Manager

• Manage the daily administration of the ASAP/MSAP & FOQA programs
• Provide timely oversight of the collection of ASAP/MSAP safety reports and program data to support the SMS as drivers of safety information and data
• Lead and facilitate ERC and FMT meetings
• Directly interface with the FAA, ERC & FMT members, company personnel and associated managers on all areas related to the voluntary safety programs
• Manage the flow of FOQA data to include processing by the analysis system, screening of the data for accuracy and integrity, management of FOQA events and crew contacts
• Ensure secure handling, protection, and de-identification of program data consistent with non-punitive principles and FAR 193
• Develops, compiles and distributes analysis, trends and statistics based upon program data and advises safety recommendations based upon a data driven approach to safety
• Manages tracking of safety recommendations, hazards, risks, findings, corrective actions, contributing factors, and root causes to ensure accuracy, reporting and follow-up as necessary
• Support the dissemination of safety information from the programs to stakeholders, senior management, industry and our teammates
• Provide oversight and maintain program data collection and retrieval, data security, protection, reduction and analysis, assessment of deviations and trends, feedback and record retention
• Collaborate with Information Technology, Maintenance, Operations and Vendors to troubleshoot and diagnose problems with FOQA equipment, evaluating and implementing corrective actions
• Prepare monthly, quarterly and annual reports on program data and information that details the scope of each safety recommendation including findings, root causes, and suggested corrective actions
• Participate in company safety meetings to disseminate pertinent safety critical information as well as develop safety promotional items such as posters, bulletins, newsletters, etc.
• Maintains policies, procedures and best practices of the programs

Safety Programs Manager

Accountant

• Prepare and post journal entries
• Analyze and reconcile general ledger accounts and subledgers
• Research/prepare prepaid expense and amortization reconciliations including entries
• Participate in monthly and annual closes
• Prepare schedules and analyses for annual audit
• Maintain and reconcile fixed asset and inventory records
• Prepare wires, ACH payments, and stop payments
• Record banking activity on a daily basis
• Other duties as assigned.

Accountant I – Fixed Assets

Operations

• Responsible for the successful operation of the FAA Approved Repair Station in all aspects of aircraft completion/manufacturing and maintenance, including oversight and management of the business unit’s profit and loss (P&L).
• Develop and revise company procedures and work instructions and manage FAA-accepted and approved company operating manuals to ensure safe, efficient, and compliant operations.
• Oversee all 145 operational activities on a 24/7 on-call basis.
• Provide oversight and approval for any manufactured Parts Manufacturer Approval (PMA) installation deviations.
• Manage department operating expenses and salary budgets, adhering to the approved budgets.
• Manage department and facility capital expenditure request (CER) budget, presenting proposals and pitches for CER funding over $15,000 to the Executive Leadership Team Investment Council for approval.
• Ensure compliance with all applicable regulations and standards, including Title 14 of the Code of Federal Regulations.
• Develop and meet schedules during the modification completion of customer helicopters.
• Ensure that adequate training, equipment, materials, and competent personnel are available for operations.
• Coordinate pilots and other external resources to support delivery schedules of helicopters and helicopter components.
• Lead continuous improvement efforts for 145 operational areas.

Manager, Part 145 Operations

Human Resources

• The HR Generalist will be instrumental in providing organization wide HR support.
• This role handles a broad range of both complex and basic administrative tasks including employee changes, offboarding, and records management.
• Respond to employee and manager inquiries via phone or email related to HR policies, procedures, and systems.
• Maintains employee electronic records and files.
• Responds to all Unemployment Claims, coordinates Unemployment Hearings with HR Business Partners and applicable managers.
• Provides administrative support to the Senior Director, HR Business Partner.
• In partnership with in-house counsel, compile documentation related to legal complaints.
• Supports the HR Business Partner Team in the implementation of company initiatives such as performance management, reporting, coaching, counseling, disciplinary actions, etc.
• Establish and maintain consistency in the day-to-day Human Resources standard practices and procedures, looking for ways to increase efficiencies.
• Maintain working knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

HR Generalist

Full-stack Engineer

• Responsible to perform continuity and power and ground checks for post installation wiring accuracy.
• Perform configurations and calibration of avionics and medical equipment.
• Perform post installation system operational checks.
• Be able to perform complex troubleshooting and repair discrepancies.
• Operate multiple types of avionics test equipment.
• Maintain work orders and direct personnel for job assignments.

Avionics Aircraft Completions Tech Lead

Strategy

• Analyze historical demand, lead times, and fulfillment performance to recommend optimal inventory levels by part category or program.
• Develop and implement inventory KPIs (e.g., turns, aged stock, excess/obsolete) and dashboards to support leadership visibility
• Design and refine inventory stocking policies (e.g., min/max, reorder points, safety stock) to align with cost, service level, and operational constraints
• Support the CFO in analyzing inventory trends and working capital drivers as part of financial planning and forecast cycles
• Leverage ERP data (Visual ERP or similar) to build models and dashboards for internal decision-making
• Additional duties as assigned.

Inventory Strategy Manager

Engineer

• Responsible for all Engineering aspects of the implementation of assigned projects.
• Coordinates engineering projects in terms of budget, schedule, performance and certification requirements.
• A leader in the organization with important influence on all technical.
• Aids in ensuring adherence to contracts, system or product specifications, FAA and Quality standards.
• Follows and improves processes and ensures team discipline and adherence.
• A key member of the technical staff.
• Defines, manages, and provides technical leadership to commercial or military projects within the Engineering Department to assure technical project compliance.
• Tracks engineering projects from original concept through final implementation and approvals.

Project Engineer 3

Procurement

• Responsible for negotiating the purchase of goods and services from suppliers, performing/participating in strategic sourcing initiatives and tactical sourcing requirements.
• Work closely with the Category Managers in sourcing initiatives and RFP/RFQ processes and negotiations.
• Fulfill internal order requisitions via existing inventory, repaired assets in progress, or Purchase Orders for procurement from approved suppliers.
• Communicate frequently with vendors, internal supply chain, and management to determine buy, make or loan decisions.
• Monitor maintenance project progress for planned materials regularly and report project status to management.
• Manage procurement projects covering the areas of purchasing, contracting, sourcing, and commodity management.
• Develop innovative approaches to review procurement process effectiveness and explore logistics solutions for customers and suppliers.
• Perform procurement and repair processing for aircraft parts, medical devices, and ground equipment.

Procurement Buyer, Planner

• Responsible for coordinating all aspects of human and non-human simulation activities
• Maintain, troubleshoot, and repair audiovisual technology assets
• Responsible for oversight of CAE Learning Space and/or other simulation AV systems
• Provide pre-briefing and/or orientation to learning environment for learners, faculty, and other staff
• Maintain understanding of education principles, regulations, and standards/best practices
• Support all simulation center users in the safe and appropriate use of specialized equipment and resources
• Research, recommend, design, implement, and evaluate new educational experiences to enhance learners' simulation experience
• Demonstrate knowledge of relevant health professions principles and practices
• Demonstrate safe operation of common medical equipment and associated resources
• Understand and apply universal precautions when working with biological materials
• Provide general support, troubleshooting, maintenance, and repair to clinical equipment used in the simulation center
• Maintain knowledge of current clinical practice and evidence-based research in human patient simulation and clinical skills education
• Support the design and implementation of learning experiences
• Ensure optimal functioning of technology and systems via testing, updates, preventive maintenance, and corrective maintenance
• Safeguard privacy and security of simulation center data and technology assets
• Coordinate access, availability, and scheduling of simulation spaces and resources
• Undertake stock control, ensuring adequate security and levels of consumables and equipment are maintained
• Ensure preparation and storage areas are maintained in a clean, safe, and orderly manner and comply with health and safety regulations
• Maintain documents and records in support of simulation center operations
• Manage or assist with planning, coordinating, and executing all simulation activities and services in alignment with Air Methods’ Education Blueprint
• Maintain knowledge of and compliance with Air Methods’ and industry policies, standards, and regulations
• Facilitate the use of simulation for education/clinical research, quality improvement, and equipment evaluation
• Provide support and troubleshooting for simulation technologies
• Contribute to and maintain simulation technology-related documentation
• Set up, program, operate, store, test, and calibrate simulators, task trainers, and other simulation equipment
• Prepare simulation environment to accurately represent a clinical setting using real and simulated clinical supplies and equipment
• Portray the role of a patient, family member, or other scenario participant as directed
• Research, create, apply, and remove moulage/special effects appropriate to the scenario to increase realism
• Provide comprehensive setup and implementation support for all simulation activities to create an immersive experience
• Create and/or fabricate realistic simulators, scenario props, and environments as needed

Simulation Operations Specialist

• Responsible for the management of maintenance projects contracted to 3rd party vendors and Air Methods 145 Repair Stations.
• Work with chosen vendors on quote approval, ordering parts/tooling and final invoice approval.
• Keep an accurate and up-to-date Project Status Dashboard.
• Statement of Work Preparation, Quote request and Capital expense approval.
• Manage Pilot coordination for flight testing, aircraft arrival and departure, aircraft acceptance coordination, and records coordination.
• Review and maintain major RepairIAlteration certification.
• Manages special projects as required and assigned.
• Other duties as assigned.
• Regular scheduled attendance.

Project Manager

Sales Engineer

• Responsible to support the creation of all quotations, proposals, and presentations for prospective customers utilizing the ERP system, VISUAL and the CRM system, Salesforce.
• Assist in evaluation of Market segments, including user group population size, segment revenue size, equipment types, and trend analysis for each, and any other information required to support strategic and business planning
• Support New Product Introduction (NPI) Gate 1 and Gate 2 which includes customer requirement analysis
• Work with sales and business development managers and engineering department to develop the work scope (SOW), technical specifications, pricing, and proposal compliance. Coordinate support from functional departments. Produce proposals in Visual. Manage the proposal approvals
• Support and maintain a master pricing and costing database for commercial and military product lines
• Conduct product trade studies as required
• Assist in development of marketing materials
• Support development of sales and marketing presentations
• Assist with website information updates and revisions
• Maintain customer pursuits/proposal database as required
• Assist in trade show representation

• Reporting to the Fuel Systems Manager.
• Provide training, direction, and mentorship to all BHH Aircraft Fuelers.
• Ensure all fueling equipment is maintained according to applicable standards.
• Assist the Fuel Systems manager in the ordering and scheduling of fuel purchases.
• Publish a fuel truck maintenance schedule and communicate changes in fleet serviceability to the Fuel Systems Manager.
• Maintain contact with vendors to keep fuel trucks serviced and maintained.
• Supervise the general upkeep of fuel farm and fuel trailers as applicable.
• Oversee and perform filter changes and routine maintenance for all bases.
• Troubleshoot complex fuel system issues, including leaks, contamination, and sensor malfunctions.
• Perform initial and recurrent training of new fuel operations employees at all bases in accordance with company standards and OJT processes.
• Maintain currency of Supervisor Fire Extinguisher certification.
• Ensure spill kits are stocked and accessible and that staff are properly trained in spill prevention and response.
• Ensure that daily fuel sampling is performed satisfactorily and alert the Fuel Systems Manager and Director of Maintenance of any fuel quality discrepancies.
• Assist Fuel Systems Manager with audit preparation and action plans for internal, third-party, and regulatory audits.
• Work with the BHH quality department on audit plans for external vendors.
• Perform aircraft fueling as required.
• Comply with all safety policies, practices and procedures.
• Report all unsafe activities.
• Other duties as assigned.

Fuel Operations Lead

Supply Chain

• Responsible for fostering a productive work environment while assisting in daily operations within the Logistics Center
• Plays a critical role in support of field aircraft operations in picking, shipping, receiving, storing, and testing of inventory and special tools
• Picking, shipping and receiving of parts, supplies, and special tools for support of field bases
• Processing of Ramco-generated Material Movement Documents for aircraft parts
• Works closely with scheduling high priority shipments with various carriers
• Requests and adheres to departmental budgets for office and shipping supplies
• Adheres to quality control and compliance with all FAA, SOX, and DOD regulations
• Conducts scheduled cycle counts of inventory
• Performs receipts of aircraft parts, goods and/or supplies from vendors
• As needed, ability to drive to deliver components to mechanics for OOS aircraft
• Entry of data into Ramco Aviation Software Systems