Director of Fulfillment Operations
Safelite
Area Manager
Air Methods
full-time
Posted on:
Origin: • 🇺🇸 United States • Missouri
Visit company websiteSalary
💰 $85,000 - $120,000 per year
Job Level
JuniorMid-Level
About the role
- Responsible for the leadership and day-to-day operations of bases in a defined area within the region.
- Coordinate clinical, aviation, and maintenance services to optimize operational, safety, and financial targets.
- Manage base activities to ensure each base is staffed and achieves maximum in-service availability.
- Collaborate cross-functionally with Centers of Excellence peers in Clinical, Maintenance, Safety, Aviation, and Sales to drive safety, quality, and training.
- Oversight of operational and financial performance across all assigned bases; accountable for P&L, expense and payroll controls.
- Ensure all bases are in service, operating safely and providing positive customer experience.
- Provide consistent leadership to build an engaged culture that exemplifies core values and mission.
- Communicate regularly with base staff to reinforce operations, responsibilities and performance expectations.
- Drive Key Performance Indicators (KPIs) to maximize profit contribution.
- Schedule base staff to ensure 100% coverage and minimize overtime.
- Recruit, manage performance, and develop teammates; address low performance including termination; coach leadership behaviors.
- Oversee supply chain and logistics for assigned bases, including non-aviation, maintenance and clinical expenses.
- Work with maintenance leadership to plan maintenance events and spare utilization to minimize out-of-service events.
- Support Regional Director in delivery of scorecards to customers and execute action plans.
- Maintain and monitor business, medical and other licenses required to do business.
- Coordinate base startups, moves and closures; manage facility repairs/maintenance and lease management.
- Other duties as assigned.
Requirements
- 2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
- Bachelor’s degree from four-year college or university preferred.
- Strong leadership background
- Strong interpersonal skills and a high degree of collaboration at all levels.
- Demonstrates high critical thinking, reasoning skills and problem-solving skills
- Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines
- Excellent communication and presentation skills, both written and verbal
- Ability to manage revenue and budgets
- Ability to prepare written reports
- Demonstrated Leadership
- Computer Skills Advanced Microsoft Office Suite, including word, Excel, PowerPoint and Outlook
- Ability to be available 24/7 for operational requirements
- Percentage of time spent traveling up to 70% or more depending on business needs
- Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
- Supervisory responsibilities including interviewing, selecting, hiring, training, performance appraisals, rewarding and disciplining employees; significant input in hiring and termination decisions for exempt managers.
- Is this position Safety Sensitive? YES
