D&IT Business Partner – LATAM HHC Affiliates

Air Liquide

IT Business Partner managing IT for LATAM affiliates at Air Liquide. Ensuring technology solutions align with business growth and innovation.

Posted 7/1/2026full-timeUrbana • 🇦🇷 ArgentinaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Act as the primary IT point of contact for affiliate business leaders across the LATAM region.
Develop a deep understanding of the business strategies, challenges, and objectives in each affiliate, ensuring that IT strategies and solutions support business growth and innovation.
Translate business needs into functional IT requirements and prioritize initiatives accordingly.
Communicate and collaborate with regional and global IT teams to align affiliate requirements with broader IT strategies.
Proactively identify opportunities for technology-driven business improvements and cost efficiencies.
Regularly engage with key internal stakeholders, providing updates on IT performance, project progress, and strategic initiatives through D&IT Operations reviews.
Facilitate IT service delivery to affiliates, ensuring that IT services meet agreed-upon performance metrics, service level agreements (SLAs), and business expectations.
Coordinate with GIO and external vendors to support infrastructure, networks, applications, and user support services.
Ensure smooth delivery of IT projects, managing timelines, budgets, and resources effectively.
Implement and support processes for incident, change, and problem management, ensuring continuous improvement in IT services.
Monitor IT performance metrics and produce regular reports for business and IT leadership.
Ensure that all IT operations within the affiliates adhere to company-wide security policies, data protection regulations, and compliance frameworks.
Manage risk within the IT environment, identifying potential vulnerabilities and ensuring that mitigation measures are in place.
Facilitate IT audits and ensure that any identified gaps are addressed in a timely manner.
Act as the regional lead for IT initiatives, fostering consistency and standardization of IT processes across the LATAM affiliates.
Ensure alignment between global IT standards and regional/local requirements, providing input to the global IT strategy as needed.

Requirements

What you’ll need

Master’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience.
Extensive background in project management, business partnering, or service delivery, typically demonstrated through 5 to 10+ years of experience, with solid experience within the LATAM regions, ideally around 3-5 years.
Excellent experience in IT service management (ITSM) would be a plus.
Deep understanding of business processes in HHC and how IT can support business transformation and value.
Excellent interpersonal and communication skills, with the ability to build alignment and engage stakeholders at all levels.
Experience working in culturally diverse teams across geographically dispersed locations.
Fluent in English, both oral and written. Proficiency in additional languages, such as relevant local languages, would be a plus.

Benefits

Comp & perks

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Applicant Tracking System Keywords

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Hard Skills & Tools

Project ManagementIT Service Management (ITSM)Business Process AnalysisData Protection RegulationsIncident ManagementChange ManagementProblem ManagementPerformance Metrics MonitoringCompliance FrameworksService Level Agreements (SLAs)

Soft Skills

Interpersonal SkillsCommunication SkillsCultural AwarenessCollaborationAlignment Building

Certifications

Master’s Degree in Information TechnologyMaster’s Degree in Computer ScienceMaster’s Degree in Business