Risk

• Performing controls defined in ITSM Control matrix related to domains: Foundation, Operational Resilience and Change Management
• DORA Regulatory Reporting with regular reports on compliance
• Generating regular reports on IT performance metrics, system uptime, incidents, and SLA compliance
• Preparing reports for national authorities ensuring alignment with legal and regulatory requirements
• Assisting in audits or inspections by providing requested data
• Reporting IT budget, expenditures, and forecasts highlighting investment areas
• Accurately recording and documenting details of reported incidents
• Performing initial incident analysis to categorize and assign incidents
• Monitoring incident resolution progress
• Assisting in creating regular reports on incident trends and resolution times

Junior IT Governance, Reporting Specialist

Project Lead / Portfolio Governance Lead

Risk Analyst – Enterprise Risk Management