Aimtal

Marketing Account Manager – Multimedia Production

Aimtal

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

React

About the role

  • Communicate clearly and proactively with clients to understand their business, brand, objectives, and challenges, acting as their trusted advisor.
  • Serve as a creative leader for both clients and internal teams.
  • Guide clients on how to effectively use multimedia and design solutions to achieve marketing and business goals.
  • Lead client meetings, connect design decisions to business objectives, and translate client ideas into clear creative strategies.
  • Lead and manage cross-functional creative teams effectively through clear communication, project forecasting, and being a resourceful problem-solver.
  • Create client marketing roadmaps and identify upsell opportunities for additional creative services.
  • Support in analyzing campaign effectiveness and optimizing creative content.
  • Guide the creation, development, and execution of multimedia projects, including graphic design, video production, motion graphics, and website design.
  • Act as a thought partner for clients on design and video projects, consulting live on calls on how to create exceptional multimedia projects.
  • Manage and oversee the creative execution of project deliverables and ensure high standards.
  • Manage production timelines, storyboarding, scripting, and post-production processes.
  • Develop clear, actionable creative briefs and facilitate brainstorming sessions.
  • Track and report on creative success metrics to inform future recommendations.
  • Advise clients on using visual media within platforms like HubSpot and LinkedIn.
  • Champion the continuous refinement of creative workflows and communication processes.
  • Coordinate cross-functional teams to ensure smooth delivery.
  • Conduct resource planning and forecasting for the Creative team and contractors.
  • Drive client retention and growth by identifying opportunities for new service offerings, contract expansions, and renewals.
  • Manage timelines, budgets, and project scopes for client accounts.
  • Act as the primary point of contact for creative projects.
  • Proactively identify and implement improvements to account management processes to enhance the client experience and operational efficiency.

Requirements

  • Minimum six (6) years of experience in creative project management, multimedia production, and/or account management in a B2B or agency setting.
  • Extensive experience managing creative projects from end-to-end, including video production, digital assets for social media, and website development.
  • Strong client services and management skills with the ability to prioritize in a fast-paced, deadline-driven environment.
  • Proficiency with modern project management software (e.g., ClickUp, Asana, Jira,) and experience with agile methodologies.
  • A strong portfolio of video, design, and multimedia work, especially for enterprise tech or SaaS clients.
  • Familiarity with platforms like HubSpot, Adobe Creative Suite, Figma, and video production tools.
  • Ability to interpret performance data (e.g., video views, engagement rates, website traffic) and a basic understanding of SEO to inform and optimize creative strategy.
  • A strong understanding of how visual design and multimedia support the full marketing funnel.
  • Skilled in communicating visual ideas to both creative and non-creative stakeholders.
  • Ability to collaborate with cross-functional teams and manage external vendors.
  • Experience in presenting to and managing relationships with enterprise clients or executive stakeholders.
  • Available to work remotely during standard North American Eastern business hours.
  • Worked in an agency and environment with competing priorities and frequent change - change is not uncomfortable, and you have the skills to adapt and react as needed.
  • Openness to receiving feedback and applying it for performance and process improvement.
  • An ability to identify and understand big-picture ideas as well as granular details.
  • Creativity and curiosity to generate new solutions to existing challenges.
Benefits
  • Health, dental, and vision insurance
  • 18 days of paid time off and 8 paid holidays
  • Skill and career growth training
  • Remote work stipend for tech and/or co-working memberships
  • Annual in-person company retreat (past locations include San Diego, California, and Mexico)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
creative project managementmultimedia productionvideo productiongraphic designmotion graphicswebsite designSEOdata interpretationagile methodologiescreative brief development
Soft skills
client servicescommunicationproblem-solvingcollaborationadaptabilitycreativitycuriosityrelationship managementprioritizationfeedback receptiveness