Aimtal

Account Manager

• Own the creation, maintenance, and organization of all client and internal project tasks within ClickUp to ensure every project component is actively managed.
• Develop and meticulously maintain detailed project timelines for all active accounts, with special attention to large, complex projects like website designs and video production.
• Accurately translate client requests, project needs, and approved timelines into clear, actionable project plans and tasks within ClickUp for the delivery team.
• Assist Account Managers with weekly team workload assessments in ClickUp to ensure a healthy, balanced, and sustainable distribution of tasks across the delivery team.
• Perform weekly hours and budget checks against project scopes to flag potential risks or scope creep to Account Managers.
• Identify and assist in the development of new processes or systems to improve agency-wide project management and delivery operations.
• Prepare detailed client meeting agendas and take accurate, concise meeting notes and action items for both internal and client calls.
• Send marketing materials to clients, including meeting agendas, final campaign assets, action item summaries, and weekly status reports and project updates.
• Act as the liaison to efficiently facilitate and manage the review and feedback loop on marketing assets between the client and the Aimtal delivery team.
• Manage the scheduling of all client and internal team meetings, ensuring smooth coordination across multiple stakeholders and time zones.
• Conduct rigorous quality assurance checks on all final deliverables before client review, ensuring alignment with the original brief, brand standards, and complete accuracy.
• Confirm that all final project versions reflect every client and internal edit, and manage the final submission of project deliverables to the client.
• Assist Account Managers in creating project charters and comprehensive documentation that clearly defines project scope, goals, and team roles.
• Capture internal processes and workflows to create or refine documentation that improves team efficiency and knowledge sharing.
• Assist with the coordination and organizational setup of integrated marketing campaigns across channels, including organic social, paid advertising, and HubSpot activities.
• Assist with the creation and maintenance of marketing content calendars, ensuring milestones and deadlines are tracked and communicated.
• Monitor and research industry trends, competitor actions, and changes that may impact client strategies.
• Perform various administrative tasks to support the delivery team across marketing activities.

Marketing Account Coordinator