AimHi Earth

Content Writer

• Your work will involve:
• - Creating new climate and nature communications material for business, government and institutional audiences.
• - Editing and finessing existing material, ready for delivery by our presenters.
• - Watching demos of new material, and helping to guide it into a better shape.
• - Researching the organisations we work with; in particular on their climate, sustainability and nature work and weaving client-specific references, links and language (always with care and integrity - considering the science and our stringent greenwashing policy) into our existing materials.
• - Helping to update our existing materials to ensure that they remain relevant and current.

Freelance Climate & Nature Researcher, Writer

Customer Success Manager

• Preparing back-end logistics (e.g., scheduling attendee emails, updating databases, booking presenters/guests, promoting sessions via partners).
• Following up after sessions (e.g., sending attendee digital badges and certificates).
• Supporting client communication, including preparing onboarding materials, sharing resources, handling queries and arranging calls. Over time, you’ll feel confident joining client calls directly and supporting delivery without needing close co-hosting, helping new clients get up to speed quickly and smoothly.
• Spotting where our operational processes could work better and suggesting practical improvements.
• Helping to put those improvements into place, including working with the Product team to automate or simplify repetitive tasks.
• Exploring simple automation or system changes that reduce manual work and help us scale delivery more smoothly.

Freelance Climate & Nature Researcher, Writer

Customer Success Coordinator