Legal Operations & Analytics Lead – Insurance

AIG

Legal Operations Lead managing global legal matter management and vendor e-billing platforms. Guiding strategy development and engaging with software providers for effective collaboration.

Posted 7/29/2026full-timeParsippany • Illinois, New Jersey, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $120,000 - $138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing product roadmaps for Claims Matter Management and eBilling platforms, with a strong focus on stakeholder engagement, data management, and performance metrics communication.

Highest-signal resume keywords

Claims Systems EngagementEBilling Systems KnowledgeData Management ExpertiseDashboard DevelopmentPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

User TestingInterface DevelopmentStatistical AnalysisData Metrics Communication

Soft Skills

Effective CommunicationTeam Leadership

Tools & Technologies

MS ExcelMS WordMS PowerPointMS Outlook

Industry Keywords

Claims ProcessesLitigation ProcessesVendor ManagementPerformance Requirements

About the role

Key responsibilities & impact

Own the global product roadmap for the Claims Matter Management & E Billing platforms for Law Firms and Vendors
Leading the engagement between the AIG stakeholders and the software providers in developing use cases and delivering use cases
Maintain relationships with software providers and ensure they’re meeting AIG’s performance requirements
Leading a team who provide claim Law firm and Vendor spend across NAM and INT
Developing clear reporting structure and cadence for landscape spend data supporting both NAM and INT

Requirements

What you’ll need

8+ years prior experience leading engagements with insurance Claim systems
Previous system ownership experience including user testing, interface development, and performance management
Knowledge of eBilling systems for Law Firms / Vendors
Knowledge of Claims and litigation processes / performance measures
Significant experience and expertise with data management, dashboard development and statistical analysis
Proven ability to effectively communicate data metrics and insights to key stakeholders and executives
Advanced in MS Excel, MS Word, PowerPoint, and MS Outlook

Benefits

Comp & perks

Competitive benefits package including health insurance
Paid time off
Professional development opportunities
In-person collaboration and supportive environment