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Tech Stack
Tools & technologiesCloudInformaticaServiceNowSQL
About the role
Key responsibilities & impact- Drive the end-to-end data issue lifecycle for a specific region — from intake and triage through root cause analysis, remediation planning, execution oversight, and closure validation.
- Serve as the primary regional point of contact for data issues raised by business, technology, operations, and control functions.
- Log, classify, and prioritize issues in the enterprise IMR tooling, ensuring complete metadata, severity rating, and impact assessment.
- Facilitate collaboration to improve understanding issues underlying cause and impact to the organization by connecting data owners, stewards, subject-matter experts and technology partners to identify upstream sources, control gaps, and contributing factors.
- Track remediation milestones, dependencies, and target dates; proactively escalating slippage, blockers, or scope changes to leadership and governance forums.
- Produce IMR dashboards, KPI/KRI reporting, and trend analysis for senior stakeholders, governance committees, and audit/regulatory reviews.
Requirements
What you’ll need- Bachelor’s degree in management information systems, Finance, Business, or a related discipline.
- 2+ years of experience in data governance, data quality, data management, operational risk, or audit, with demonstrated involvement in issue management or remediation.
- Working knowledge of data governance frameworks (e.g., DAMA-DMBOK), data quality dimensions, and data lineage concepts.
- Hands-on experience with issue/workflow tooling such as ServiceNow, Collibra, Informatica Data Management Cloud, or equivalent platforms.
- Basic analytical skills with the ability to investigate or guide investigation of data issues across systems, transformations, and reporting layers.
- Proficiency in SQL and the ability to navigate large datasets for investigation and validation purposes.
- Excellent written and verbal communication skills, including the ability to translate technical findings for non-technical audiences and produce executive-ready reporting.
- Demonstrated stakeholder management skills, with experience influencing without direct authority across business and technology functions.
Benefits
Comp & perks- Total Rewards Program focusing on health, wellbeing, financial security, and professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data governancedata qualitydata managementoperational riskauditissue managementremediationSQLdata lineageanalytical skills
Soft Skills
communication skillsstakeholder managementinfluencing skillscollaborationproblem-solving
