Inland Marine Major Loss Claims Adjuster
AIG
full-time
Posted on:
Location Type: Office
Location: Jersey City • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $95,000 per year
Job Level
Mid-LevelSenior
About the role
- Handle and investigate complex marine claims as a Major Loss Adjuster
- Proactively identify and review suspect/fraudulent claims and deal with them per guidelines
- Regular contact with internal stakeholders, brokers, (medical) experts, clients' lawyers, and victims or their legal representatives
- Build effective relationships with internal and external customers and act as a point of referral
- Provide support to Team Managers and deputize in their absence
- Assist with monitoring market/industry practices in claims handling
- Use claims experience to help improve products in collaboration with underwriting
- Promote and demonstrate 'Treating Customers Fairly' principles in claims handling
- Deliver responsive, fair and professional service with empathy and efficiency
Requirements
- Knowledge of legal / regulatory and litigation / procedural requirements for marine claims
- Specialist knowledge of marine technical claims topics (preferred)
- At least some experience in negotiation, mediation, and arbitration
- Policy language skills enabling accurate and consistent policy wording interpretation
- Lateral thinking and the ability to problem solve and develop new ideas to improve working practices
- Strong communication, time management, administrative and report-writing skills
- Willingness to be primarily in the office (in-person collaboration)
Benefits
- Base salary range for NJ positions $85,000-$95,000
- Position eligible for a bonus in accordance with the terms of the applicable incentive plan
- Range of competitive benefits (US Benefits)
- Total Rewards Program focused on health, wellbeing and financial security
- Professional development and continuous learning opportunities
- Volunteer Time Off
- Matching Grants Programs
- Employee Resource Groups (ERGs)
- Reasonable accommodations for applicants and employees with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
marine claims handlingnegotiationmediationarbitrationpolicy language interpretationclaims investigationfraud detectionreport writingproblem solvingproduct improvement
Soft skills
communicationtime managementadministrative skillsrelationship buildingempathyefficiencylateral thinkingcollaborationcustomer serviceleadership