Complex Director – Auto and General Liability

AIG

Complex Claims Director managing high-exposure liability claims at AIG. Oversee claim strategies, litigation management, and collaborate with key stakeholders.

Posted 5/27/2026full-timeJersey City • New Jersey • 🇺🇸 United StatesLead💰 $96,000 - $129,000 per yearWebsite

About the role

Key responsibilities & impact

Independently manage a portfolio of complex auto and general liability claims.
Develop and execute claim strategies, including liability assessment, damages evaluation, and resolution plans.
Proactively identify and address coverage issues, risk transfer opportunities, and subrogation potential.
Direct and manage litigated files, partnering with defense counsel to establish case strategy, budgets, and litigation plans.
Attend mediations, settlement conferences, and trials as needed.
Evaluate venue, jury trends, and potential exposure to guide settlement decisions.
Establish and maintain accurate reserves reflecting current exposure and claim developments.
Conduct timely and thorough claim evaluations, including medical analysis, liability determinations, and damages assessment.
Lead settlement negotiations on high-value claims, including mediations and direct negotiations with plaintiff counsel.
Partner with underwriting, risk management, and insureds to provide insight on claim trends and loss drivers.
Ensure adherence to company claims handling guidelines, regulatory requirements, and industry best practices.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required.
7+ years of experience handling complex or high-exposure auto and general liability claims.
Demonstrated experience managing claims valued at $150,000+ within primary limits.
Strong knowledge of liability law, litigation processes, and claim evaluation techniques.
Proven negotiation and settlement skills in high-exposure environments.
Experience working with defense counsel and managing litigation strategy.
Ability to analyze medical records, expert reports, and financial damages.
Property and casualty licenses are required and must be obtained within 6 months of hire.

Benefits

Comp & perks

Competitive benefits package
Bonuses in accordance with the terms of the applicable incentive plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claim strategiesliability assessmentdamages evaluationcoverage issuessubrogationlitigated files managementsettlement negotiationsmedical analysisliability determinationsclaim evaluations

Soft Skills

negotiation skillscommunication skillsstrategic thinkingproblem-solvingleadershiporganizational skillscollaborationanalytical skillsdecision-makingattention to detail

Certifications

Bachelor's degreeProperty and casualty licenses