Complex Claims Director, International Casualty

AIG

Complex Claims Director responsible for managing international casualty claims. Working with various stakeholders to ensure fair and efficient claims handling.

Posted 4/22/2026full-timeNew York City • Illinois, New Jersey, New York, Texas • 🇺🇸 United StatesLead💰 $93,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Handle claims for bodily injury and property damage under Commercial General Liability policies
Manage USA based claims for non-USA Insureds and foreign claims under Controlled Master Programs
Assess liability and damages
Timely and accurately set reserves
Present large value cases to senior management
Conduct Claim Reviews of foreign claims

Requirements

What you’ll need

Proven Complex/GL claims handling experience
Excellent customer service skills in communicating with insureds, brokers, attorneys, and claimants
Strong analytical, organizational and time management skills
Excellent oral and written communication skills required
Ability to travel to mediations and/or trials
Ability to work independently
Foreign language skills would be highly valued

Benefits

Comp & perks

Competitive benefits package
Health insurance
Paid time off
Professional development opportunities
Bonus eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingliability assessmentdamage assessmentreserve settingclaim reviewsComplex/GL claims experience

Soft Skills

customer serviceanalytical skillsorganizational skillstime managementoral communicationwritten communicationindependent workinterpersonal skills