Complex Claims Director – TPA Oversight

AIG

Complex Claims Director overseeing TPA and claims processes at AIG. Analyzing and processing claims while collaborating with internal teams and vendors.

Posted 4/15/2026full-timeJersey City • Kansas, New Jersey • 🇺🇸 United StatesLead💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Analyze and process bodily injury and third-party property damage claims
Ensure proactive claims handling aimed at prompt and cost-effective resolution
Determine need for and direct independent adjusters
Prepare comprehensive coverage letters
Assess liability and resolve claim within established evaluation
Maintain diaries and complete tasks within required timeframes
Process and pay invoices within a timely manner
Coordinate vendor referrals
Calculate and assign timely and appropriate reserves

Requirements

What you’ll need

7 plus years of General Liability/Auto claims experience
Experience with complex and high exposure General Liability Bodily Injury and Property Damage claims
Advanced experience and capabilities in litigation claims management
Strong technical expertise interpreting insurance contracts
In depth knowledge of claim handling procedures
Advanced analytical and problem solving skills
Creativity in resolving challenging business problems

Benefits

Comp & perks

Competitive benefits package
Range of competitive benefits
Professional development opportunities
In-person collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims analysisclaims processingliability assessmentcoverage letter preparationinvoice processingvendor coordinationreserves calculationlitigation claims managementinsurance contract interpretationclaim handling procedures

Soft Skills

analytical skillsproblem solvingcreativityproactive handlingtime management