Operations Risk & Controls Lead
AIG
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Connecticut • New Jersey • United States
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Salary
💰 $100,000 - $115,000 per year
Job Level
About the role
- Lead business units through RCSA preparation, execution, and documentation
- Own the annual premium coding testing program – ensuring all testing is completed withing required deadlines and to required standards
- Partner with Financial Controls Unit (FCU) and SOX teams to design and execute testing strategies
- Manage and develop a team of Control Testing Specialists, providing guidance, coaching, and performance feedback
- Perform process walkthroughs, collect policy documentation, triage testing requests, and lead root cause analysis on discrepancies
- Communicate testing results and findings clearly to senior management and key stakeholders
- Track and manage control remediation activities arising from RCSAs, audit findings, and risk events through closure
- Identify and pursue opportunities to digitize and automate testing procedures and reporting dashboards
Requirements
- 8+ years of experience in insurance or financial services
- Strong knowledge of underwriting processes, policy and binder terms, and premium coding practices
- Proven ability to manage multiple competing priorities with rigor and calm under deadline pressure
- Strong analytical and problem-solving skills, with a habit of evidence-based reasoning
- Clear, confident communication style – comfortable presenting findings to senior leaders across product lines
- Experience navigating organizational change and driving process improvement
- Bachelor’s degree in Business, Finance, or related field
- Proficiency in Microsoft Office Suite; familiarity with SharePoint and GRC tools a plus
Benefits
- competitive benefits
- AIG benefits overview
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RCSA preparationpremium coding testingtesting strategiesroot cause analysiscontrol remediationprocess improvementunderwriting processespolicy documentationevidence-based reasoninganalytical skills
Soft Skills
team managementcoachingperformance feedbackclear communicationpresentation skillsproblem-solvingcalm under pressurenavigating organizational changeprioritizationstakeholder engagement