Service Reliability Engineer, GI Application Management
AIG
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AnsibleAWSAzureCloudGoGoogle Cloud PlatformGrafanaJavaLinuxPrometheusPythonTerraformUnix
About the role
- Apply software engineering principles to IT operations
- Build resilient, efficient, and scalable IT infrastructure
- Prioritize automation, monitoring, and incident management
- Define and meet Service Level Objectives (SLOs)
- Manage error budgets
- Conduct blameless postmortems for continuous improvement
- Act as a bridge between development and operations teams
- Ensure the speed of software development and system stability
Requirements
- Bachelor's degree in related field
- 3+ years of relevant technology experience
- Solid grasp of core technical areas such as programming (Python, Go, Java)
- System administration (Linux/Unix), networking, databases, and cloud computing platforms (like AWS, Azure, GCP)
- Practical experience running production systems
- Proficiency in scripting languages (e.g., Python, Bash)
- Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible)
- Implementing comprehensive monitoring solutions (e.g., Prometheus, Grafana, or ELK Stack)
- Ability to quickly diagnose and resolve system incidents
- Excellent communication skills
- Proactive in learning new technologies
Benefits
- Volunteer Time Off
- Matching Grants Programs
- Comprehensive benefits package focused on health, wellbeing and financial security
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonGoJavaLinuxUnixAWSAzureGCPTerraformAnsible
Soft skills
communicationproactive learningincident resolution
Certifications
Bachelor's degree