Director, Complex Claims Severity – Retail
AIG
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Provide superior customer service and investigate first party commercial property claims.
- Coverage review and determination on all files.
- Work with experts on construction, accounting, cause and origin etc.
- Negotiate settlement with insureds and attorneys.
- Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues.
- Manage litigation files with proper direction.
- Must be detailed oriented, have problem solving skills, be self-motivated, proactive, and have forward thinking skills.
Requirements
- Multiline claims adjuster experience is a plus.
- Significant work experience in claims preferably handling first party claims.
- Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred.
- Multinational claim handling is a plus.
- Ability to communicate information clearly and concisely both orally and in writing.
- Strong interpersonal skills, effective time management and organizational skills.
- Proficient computer skills.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims adjustingfirst party claimscoverage reviewsettlement negotiationlitigation managementbusiness interruptionreal estatepublic entitiesmanufacturinginland marine
Soft skills
customer serviceproblem solvingself-motivatedproactivedetail orientedinterpersonal skillseffective communicationtime managementorganizational skillsforward thinking