Administrative Operations Coordinator
AIG
full-time
Posted on:
Location Type: Office
Location: Farmington • Connecticut, Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Handle various support functions for the Global Engineering Client Logistics Team.
- Support vendor management by tracking vendor invoices, ensuring vendor work billed has been performed, and processing invoices for payment in internal systems.
- Engage in client facing activities such as distributing reports, scheduling surveys, creating presentations and following up on risk improvement recommendations and assisting with presentation creation/editing.
- Attend team meetings to provide support for designated regions.
- Assist leadership with tasks that help facilitate the effective operation of the team such as managing calendars, budgeting for and arranging on-site meetings, tracking expenses.
- Identify and resolve administrative and operational issues by analyzing information and communicating solutions.
- Participate in the work assignment process by routing incoming requests.
- Create reports and analysing data using tools such as Power BI.
- Manage ownership of group mailboxes, account lists, shared drives, team sites, etc.
- Assist with the maintenance of account and prospect lists, liaise with underwriting to ensure status and information on accounts is accurate.
- Provide special project support for the global team.
Requirements
- Proven experience in similar administrative and/or operational support roles
- Advanced knowledge of Microsoft Office 365 applications including but not limited to Excel, Power BI, PowerPoint, MS Teams, etc.
- Strong problem-solving skills with a proactive approach.
- Data-driven individual who focuses on accuracy and attention to detail.
- Learning agility – willingness to learn from experiences and new situations.
- Client servicing – ability to anticipate internal and external client needs and act proactively.
- Ability to work on long term projects with minimal oversight.
- Exceptional written and oral communication skills with internal and external stakeholders.
- Effective time management skills with the ability to manage multiple priorities.
- Ability to work flexible hours to attend global phone meetings in early morning/late evening.
- Experience utilizing enterprise systems such SAP, Service Now, Share Point, Concur, SalesForce a plus.
Benefits
- AIG provides a range of competitive benefits focusing on health, wellbeing, and financial security
- Total Rewards Program offers comprehensive benefits package that protects and invests in employees and their families.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
vendor managementinvoice processingdata analysisreport creationbudgetingcalendar managementproblem-solvingattention to detailclient servicingproject management
Soft skills
proactive approachlearning agilityexceptional communication skillstime managementability to manage multiple priorities