Affiliate Manager

• Own value creation for an assigned book of hospitals and health systems; measured through (1) Client Retention, (2) Revenue Growth, and (3) Client Success KPIs.
• Understand each customer's strategic priorities and business needs to proactively identify opportunities to support customer needs through Aidin solutions.
• Supervise end-to-end service delivery and ensure all contractual commitments are met.
• Work with the customer to amend and approve changes as necessary.
• Serve as a customer partner and advisor, helping our clients achieve their goals through insight generation, advising, and continuous improvement.
• Create scalable deliverables, artifacts, methodologies, and playbooks to support optimal service delivery to our most strategic partners.
• Work collaboratively with Support, Product, Sales, Implementation and Operations team members to create a unified and optimal client experience.
• Analyze internal and external market data to deliver strategic and focused results to clients.
• Build relationships and regularly engage with client senior leaders, employing a professional, consultative, and data-driven approach.
• Operate creatively with a high degree of autonomy, reporting regularly to internal and external stakeholders on progress against value-focused initiatives.
• Report into the Senior Director of Client Success.

Executive Partner

Partner Technical Enablement Specialist

Executive Business Partner

Senior Technical Talent Partner

Senior Benefits and Global Mobility Partner

Partner, Electric Transmission and Distribution