Forward Deployed Engineer

AI Fund

Forward Deployed Engineer at Ayama utilizing AI to enhance heavy asset management operations. Engage with customers and optimize integration, training, and technical responses.

Posted 5/12/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudDjangoERPFlaskGoogle Cloud PlatformPythonSQL

About the role

Key responsibilities & impact

Own customer deployments end-to-end at the technical working level: daily operations, training, configuration, incident triage
Configure Ayama for new customers: enterprise system integrations, operational data mappings, asset hierarchy, customer-specific workflows
Debug customer-affecting issues end-to-end: read logs, trace through pipelines, patch in production, file precise root-cause reports for engineering
Scope and execute pilot deployments as Ayama brings on new customers
Translate field reality into structured product feedback that engineering can act on directly
Build customer-specific scripts, integration adapters, and small tools that don't belong in core product code

Requirements

What you’ll need

5+ years of hands-on software engineering experience
Daily Python fluency (Django/FastAPI preferred, transferable from Flask or other modern Python frameworks)
Strong SQL: joins, aggregations, window functions, and reading query plans
Track record of customer-facing engineering: deployments, integrations, or incident response with customers in the room
Comfort debugging production issues in code you didn't write
Direct, structured communication: you can write a clear bug report and explain a technical issue to a non-engineer
Cloud experience (GCP preferred) and at least one shipped integration with an enterprise system (ERP, CRM, CMMS, or similar)

Benefits

Comp & perks

Exclusive Ecosystem: Unparalleled access to AI Fund's experts and Dr. Andrew Ng's network of AI luminaries.
Real-World Impact: We are solving critical performance gaps in energy supply while demand driven by global electrification skyrockets.
Growth Path: First role on what will become Ayama's customer engineering function. Lead and hire that team as the company scales.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonDjangoFastAPISQLdebuggingenterprise system integrationsconfigurationincident triagecustomer-specific workflowsdata mappings

Soft Skills

customer-facing engineeringstructured communicationtechnical explanationproblem-solvingincident response