AHOY

Senior Product Manager / Product Lead

AHOY

full-time

Posted on:

Origin:  • 🇵🇰 Pakistan

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Job Level

Senior

Tech Stack

SQL

About the role

  • Own the roadmap & PRDs: Define outcomes, write clear PRDs, manage backlog, and run sprint rituals with engineering/UX.
  • Customer discovery & PMF: Interview SMB/B2B shippers, map JTBD, prioritize corridors/lane coverage, and validate problems fast.
  • Shipping & IOR/EOR flows: Build landed-cost (duties/taxes) and HS-code assist, DDP/DAP selection, document packs, digital PoA, and customs compliance checks.
  • Integrations: Lead carrier/aggregator, customs broker, IOR/EOR provider, payments/FX, sanctions screening, and e-commerce plugins (Shopify/Woo) integrations.
  • Data & experiments: Define event schema, instrument funnels, run weekly experiments (pricing, activation, UX), and publish dashboards.
  • Pricing & unit economics: Model contribution margin per shipment and merchant; run A/B pricing tests; optimize GP/shipment and attach rate of IOR/EOR.
  • GTM & partnerships: Coordinate merchant pilots, referrals, partner co-marketing, and provider scorecards; support sales enablement and onboarding.
  • Ops & reliability: Define SLAs, exception playbooks (holds/returns/claims), security & audit trails, and incident response with engineering.
  • Governance: Drive weekly product council and monthly “board-style” reviews; communicate decisions, risks, and progress.
  • Success KPIs: North Star GP per Active Merchant; quote→shipment conversion, IOR/EOR attach rate, GM per shipment, customs clearance success %, exception resolution time, time-to-first-shipment, M1/M3 retention, cohort GP, experiment velocity ≥4 meaningful tests/month.

Requirements

  • 30 days: Complete discovery; agree KPIs; publish MVP PRD & analytics spec; line up pilot merchants & providers for 1–2 corridors.
  • 60 days: Deliver core quoting/booking + IOR/EOR attach; run first pricing/UX experiments; start pilot and report conversion/GM.
  • 90 days: Harden ops/SLA, automate key docs/labels, ship merchant plugin v1, and launch publicly with a quarterly roadmap.
  • 6–10+ years in Product Management; at least 3+ years in logistics, marketplaces, fintech, or compliance-heavy platforms.
  • Hands-on with cross-border/e-commerce shipping, Incoterms (DDP/DAP), HS codes, and ideally IOR/EORmodels.
  • Strong API/platform integration chops (carrier/broker/payment/tax/identity); comfortable with Postman, reading API docs, and sequencing integrations.
  • Data-driven: funnel analytics, cohort/retention, margin modeling; working knowledge of SQL or a BI tool (Amplitude/Mixpanel/GA4/Looker).
  • Excellent PRD writing, stakeholder management, and agile delivery; can turn ambiguity into crisp, testable bets.
  • Bonus: experience with Shopify/WooCommerce apps, sanctions/KYC/KYB flows, MENA/EU lanes, Arabic a plus.
  • Tools: Jira/Asana, Figma, Postman, Amplitude/Mixpanel/GA4, Looker/Metabase, Notion/Confluence, GitHub, feature flags/LaunchDarkly (or similar).