Manager

• Responsible for the overall operations and profitability of the Quad Cities service team
• Establishing and meeting specific sales, profitability, and new business goals
• Leverage customer service and relationship management skills to ensure service work exceeds expectations
• Oversight of service staff, problem resolution, scoping challenges, and timelines
• Collaborate with the Service team to review current work and strategize how to acquire new customers
• Manage customer accounts and build Ahern’s customer base
• Conduct frequent customer visits to ensure progress on projects and identify issues and challenges
• Review and assist in the preparation of monthly financial reports related to service

Fire Protection Service Manager

Assistant Store Manager, PT

General Manager