Optimisation Manager

AGL

Optimisation Manager leading workflow optimisation initiatives across Sustainable Business Energy Solutions at AGL. Focus on customer outcomes, efficiency, and productivity for a cleaner energy future.

Posted 4/30/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead the planning and execution of workforce and workflow optimisation initiatives across the SBES division
Identify, assess and actively manage risks associated with workforce change
Monitor and evaluate productivity, service quality and stakeholder satisfaction
Design and embed a scalable vendor enablement framework

Requirements

What you’ll need

Relevant tertiary qualifications in business, management, operations or a related discipline
Change management, training and/or cultural competency certifications considered advantageous
Proven leadership experience managing complex transitions, operational initiatives or projects
Demonstrated success in establishing, scaling and managing third‑party vendors or outsourcing partnerships
Strong project, problem‑solving and analytical capability
Highly developed communication, stakeholder management and cultural intelligence skills

Benefits

Comp & perks

Energy discounts
Flexible working
20 weeks parental leave
Recharge Leave (Bonus 1 week)
Private health discounts and more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

change managementvendor enablementworkflow optimisationrisk managementproject managementanalytical capabilityservice quality evaluationproductivity monitoring

Soft Skills

leadershipcommunicationstakeholder managementproblem-solvingcultural intelligence

Certifications

change management certificationtraining certificationcultural competency certification