AGL

Associate Site Reliability Engineer

AGL

full-time

Posted on:

Location Type: Office

Location: Melbourne • Australia

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Tech Stack

AzureCloudTerraform

About the role

  • Reduce operational toil by applying automation and core SRE practices.
  • Investigate incidents and work orders, providing daily support to our internal customers.
  • Document major incident investigations and contribute to thoughtful post‑incident reviews.
  • Build and improve SLIs, SLOs, dashboards, and alerting to reduce MTTR.
  • Implement automated remediation to help prevent repeat issues and enhance reliability.
  • Run disaster recovery exercises to ensure we can respond confidently to major failures.
  • Support continuous delivery practices and participate in an on‑call roster (with Time in Lieu available for any after‑hours work).

Requirements

  • A tertiary qualification in Computer Science or a related field, or equivalent foundational knowledge.
  • Understanding of Azure cloud services and interest in DevOps and CI/CD practices.
  • Experience using any monitoring tools or a willingness to learn observability practices.
  • Foundational understanding of Infrastructure‑as‑Code, ideally with Terraform.
  • Curiosity for new technologies and how they can support meaningful business outcomes.
Benefits
  • Flexible working: AGL offers a range of flexible working options including hybrid working and/or flexible hours.
  • Staff discounts: Discounted energy, telco and solar plans: Available for employees, family and friends.
  • Parental Leave: 20 weeks paid leave for the primary carer plus employer-paid superannuation on unpaid leave.
  • Additional Leave: 1 week ‘Recharge Leave’ for eligible employees and salary sacrifice up to 6 weeks additional leave.
  • Wellbeing Programs: Partnerships with Medibank and Fitness Passport and on-site health appointments (massage, skin checks etc.).
  • AGL Shares: Up to $1000 as part of annual Share Reward plan and salary sacrifice up to $5000 of shares. *Benefits may change over time and vary based on role type and location.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automationSRE practicesincident investigationSLIsSLOsdashboardsalertingautomated remediationInfrastructure-as-CodeTerraform
Soft Skills
curiositysupportdocumentationcommunication
Certifications
tertiary qualification in Computer Science