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E-commerce Analyst III
AgisE-Commerce Analyst leading technical teams at Agis, optimizing digital strategies and enhancing customer experience through effective e-commerce solutions. Focused on project management and cross-department collaboration.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in e-commerce project development, technical leadership, and performance optimization through data analysis and strategic decision-making. Proficient in managing online platforms, enhancing user experience, and leveraging tools like Google Analytics and Adobe Commerce Cloud.
Highest-signal resume keywords
E-Commerce Project DevelopmentAdobe Commerce Cloud (Magento)Google AnalyticsSEO OptimizationB2B E-Commerce
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ExcelAPIsWebhooksGoogle AdsSearch ConsoleLooker StudioKPI DevelopmentContent OptimizationSales ReportingCustomer Support
Soft Skills
Technical LeadershipCoachingCollaborationCommunicationStrategic Decision-Making
Tools & Technologies
TOTVS SystemRD StationE-Mail MarketingHotsites (Microsites)Digital Platforms
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
E-CommerceB2B MarketplacesVisual CommunicationPromotional CampaignsCustomer Satisfaction
Tech Stack
Tools & technologiesCloudMagento
About the role
Key responsibilities & impact- Provide technical leadership for the e-commerce team, coaching and developing team members to achieve established strategic objectives.
- Assist in administering, managing, and maintaining the website, social media, and other online platforms, ensuring a consistent, high-quality user experience.
- Monitor e-commerce orders, ensuring the payment conditions selected by customers comply with the TOTVS system.
- Monitor site performance, APIs, and server resource usage.
- Collaborate with and guide the Marketing team in planning and executing promotional campaigns and product promotion strategies on the e-commerce site and digital platforms.
- Contribute to effective and attractive visual communication for the e-commerce channel, aligned with the brand's visual identity and marketing objectives.
- Prepare management sales reports based on detailed analyses and measurement of relevant metrics, such as Google Analytics and Google Ads data.
- Actively participate in developing and executing new projects to increase sales, improve customer satisfaction, and strengthen customer relationships.
- Provide technical support to senior stakeholders in decision-making regarding e-commerce practices and policies.
- Lead the application of e-commerce tools, leveraging advanced knowledge of SEO, SMO, hotsites (microsites), e-mail marketing, and platforms such as RD Station.
- Track and analyze key marketing metrics—such as target audience, market trends, and campaign impact—to optimize e-commerce performance.
- Develop and implement KPIs to monitor and measure performance.
- Define the strategic product mix to be worked on in collaboration with business units.
- Ensure continuous improvement and updates of the e-commerce platform and its integrations with external partners.
- Oversee the onboarding of new products in the online store, ensuring all information, images, and descriptions are accurate and up to date.
- Generate orders received through the Martins B2B Marketplace platform, ensuring margins comply with Agis' pricing policy.
- Reconcile orders from the Martins B2B Marketplace.
- Define and oversee development projects for the website and the app.
- Monitor support hours for the website and app.
Requirements
What you’ll need- Bachelor's degree completed
- Excel
- Experience in developing e-commerce projects
- Experience with APIs and webhooks
- Experience with B2B e-commerce
- Adobe Commerce Cloud (Magento) platform
- Experience with Google Analytics, Google Ads, Search Console, and Looker Studio
- Experience optimizing content for SEO and managing keywords
- Experience sharing sales insights with other departments to support strategic decision-making
- Experience providing customer support on digital platforms and online purchases
- Experience with B2B marketplaces
Benefits
Comp & perks- Health insurance
- Dental insurance
- Day off on your birthday
- Gympass
- Parking
- Extended breastfeeding period: 1 hour per day until the child is 8 months old
- Life insurance
- Meal/food voucher
- Transportation voucher
- Profit-sharing (PLR): Based on achievement of defined results