About the role
- Develop, deploy, and maintain AI agents that support and enhance enterprise workflows.
- Collaborate with business stakeholders to identify use cases where AI agents can reduce manual effort, improve accuracy, or deliver new capabilities.
- Ensure safe, compliant, and ethical deployment of agents, aligning with enterprise governance and security requirements.
- Prototype, test, and iterate on agent-driven workflows before broad rollouts.
- Monitor deployed agents to ensure consistent, high-quality performance against KPIs.
- Establish feedback loops and reporting mechanisms for agent accuracy, usability, and business impact.
- Troubleshoot and refine agents based on usage patterns, stakeholder feedback, and system performance data.
- Maintain comprehensive documentation and version control of agent lifecycles.
- Partner with the GPT & AI Systems Lead to design and evolve Agiloft’s AI agent ecosystem.
- Integrate agents with enterprise systems (CRM, ERP, HRIS, knowledge bases) using APIs and automation frameworks.
- Define interoperability standards to ensure agents complement each other and operate within a unified architecture.
- Work cross-functionally to align agents with organizational goals.
- Contribute to the broader vision of AI adoption at Agiloft by shaping the agent ecosystem strategy.
- Stay ahead of emerging trends in multi-agent systems, orchestration, and enterprise AI safety.
- Share knowledge and best practices to upskill colleagues and foster a culture of innovation.
- Act as a trusted advisor to stakeholders on where and how AI agents should (and should not) be deployed.
Requirements
- 5+ years of experience in AI/ML development, automation, or enterprise systems integration.
- 2+ years hands-on experience designing, deploying, or managing AI agents or intelligent automation frameworks.
- Strong technical proficiency in Python, APIs, and agent orchestration platforms.
- Experience with monitoring, troubleshooting, and optimizing deployed AI systems.
- Familiarity with enterprise compliance and governance requirements (SOC2, ISO27001, ISO42001, GDPR, etc.).
- Ability to design and evaluate agent workflows in complex business environments.
- Excellent problem-solving and communication skills, with the ability to explain technical solutions to non-technical audiences.
- Self-starter with the ability to balance day-to-day execution with longer-term strategic thinking.
- floating holidays
- a quarterly, no-questions-asked wellness day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI developmentML developmentautomationenterprise systems integrationPythonAPIsagent orchestrationmonitoringtroubleshootingoptimizing AI systems
Soft skills
problem-solvingcommunicationstrategic thinkingcollaborationfeedback loopsinnovationstakeholder managementdocumentationusability evaluationcross-functional teamwork
Certifications
SOC2ISO27001ISO42001GDPR